MazNavStoreReviews of maznavstore.com

The chip works well. I have returned the ones i did not order. The tracking number is: 12096R860347298980

As an after-market product, it meets my minimal requirements. "Latest Version" is inaccurate; update is for January 2025. SD card I received was blank. MazNavStore made good with refund. Buried it their website is the statement, "This is an aftermarket that will not be recognized in the Mazda Update Toolbox."

Sam provided exceptional customer care and service. Promptly provided what was needed.

Good maps, however, voice commands don't seem to work.

We did get our map card for our Mazda and it went into the slot. We had a tough time to get it to work. We finally gave up. So, I wrote an email to the company for some help to get the map card to work in our car. When I submitted my inquiry to the company, there was a notice that said that a reply could take up to 48 hours. About an hour and a half later, I went down to the car to see if I could get the map card to work. I turn the car on to auxiliary and the map card started working. I could hardly believe it. I just wish there were instructions that came with card. I might have been helpful. It has been over three weeks and I still haven't heard back from the company about my inquiry. I also checked my mail and spam mail to make sure I didn't miss it. Nothing has showed up so far. It would be nice if customer service would have reply. In the end the card got here and it took our car a little while to interact with the map card. It did finally connect and it does work good and that makes both happy.

Nav card was faulty, caused GPS unit to freeze in car. Contacted their company, they advised that upon receiving proof of return shipment they would exchange the item. After slight delays received refund from company and apology for delay in communication. Too bad the nav card didnt work but only lost $15 in return shipping.

service was great. Refund was fast. Returned the chip because the information on it did not have places up to 5 years old.

Really fast shipping. Installing was as simple popping out the old SD card and putting in the new one. The SD card was mailed here without any instructions. We weren't sure we changed the card out correctly because there was no confirmation of an update on our GPS screen and there wasn't any info provided with the map update from the seller about what to expect. We contacted customer service who emailed a day later informing us we did all we needed to do to install it. One curious thing: As soon as we submitted our credit card for payment, we got an alert from our credit card company informing us we had just made an out of the country purchase (and a reminder to let the credit card company know if we planned any foreign travel). The SD card came from California but we don't know where MazNav does its banking. There were multiple sellers on Amazon offering the same SD card updates for half the price but reviews for them were 50/50 so we opted to pay a little more with MazNav because of their almost 100% positive reviews and felt we'd have a vendor that would help us if something went wrong. We'd use them again.