MaytReviews of maytag.com

Recently, purchased maytags, pet pro washer and dryer set that was delivered after Christmas. Washer doesn't wash clothes even with the agitator they come out dirty and with patches of lint and dry in parts as if they never were completely submerged in water and rotated throughout the washing or rinsing cycles, even when tried deep fill options. When used the hot cycle uou can feel the heat/steam escaping where the lid separates from the control panel and accumulates steam and condensation. A few months of this and the steam and water will impact the ability for the electric panel to operate for any use. The filter that is in the agitator says needs to be cleaned but as a 5'5 woman I struggle to reach in to PUSH AND TWIST where the drum doesn't to get the filter loose so I can clean and replace. Obviously if I cant get off buildup will occur over time also going to affect ability to operate correctly. Customer service says nothing they can do for a return, but schedule maintenance and if cant be fixed then they can exchange. Maintenance on a new washer and dryer is absurd?! Dryer works but the lint catcher doesn't appear the line all the way down because there is lint that gets into the basin below the bottom of the filter like it doesn't catch and drops off. Customer service is awful as you wait on hold for over an hour for them to say I'll transfer you to that department, wait on hold again and they cant do anything about a return, say to call Home Depot, and send you to another department to wait again on hold. 3 days of this and I finally after 2 hours gave up and plan on bringing them to Home Depot because they are not worth $2200 let alone $500. Should have known better after having a fridge that lasted us 3 years and said let's give this product a go based on recommendation from Home Depot staff. Overpriced junk and the customer service is worse than the junk products.

If you have an old Maytag appliance and are considering buying a new one because of it's reliability, think again. We purchased a Maytag dishwasher in 2023 and after only 2 years the paint is peeling and rust showing, caused by the dishwashers own steam. It looks terrible. We tried contacting their support and they were unhelpful. We will not be buying Maytag again.

Maytag has some of the worst design ever with their appliance. I will never purchase it again. Installed the dishwasher this Saturday. We have to wire the plug ourselves. WHY??? The instruction also did not include any indication or visual cues regarding drain and water intake, assuming any homeowner can figure it out...?

Worst washer I’ve ever owned. The Maytag Bravos Extra Large with “Commercial Technology” does not clean clothes. Even using Power Wash, Deep Clean, Extra Rinse, Extra Heavy Soil, and running the cycle for 1 hour 45 minutes, clothes still come out dirty. I’ve used both cold and hot water with the same results. I use one Tide pod (designed for cold water) and have also tried All Free & Clear and other detergents. Pods don’t fully dissolve, and clothes are still filthy regardless of detergent or temperature. Calling this washer “extra large” is misleading. If I load more than four pairs of jeans, they come out with detergent chunks and visible dirt. This is the worst washing machine I’ve had in 40 years. It wastes time, doesn’t use enough water, and simply does not clean. I would never recommend it!

Maytag customer service is the worst experience that I have ever had. Our washer leaked, turns out after two customer service visits, it was determined that during manufacturing, Maytag installed a faulty part. I submitted letters from the service tech along with the faulty part that was determined to cause the leak. I had to submit this claim twice and after 2 months, they got back to me asking me to resubmit everything again! The most incompetent company that I have ever dealt with.

My dishwasher is 2 months out of warranty and nonfunctional. 3 different attempts to get support from Maytag resulted in all three representatives telling me, sorry, its only under warranty for the first year. Brand new product, barely a year old trash. So much for the old fashioned Maytag repair man always being unemployed.

Purchased a dishwasher, one month later didn't work. Customer service is a joke. Service, good luck. Never buying Maytag products again.

We remodeled our kitchen and bought a Maytag refrigerator and dishwasher. I've typically bought Maytag or Kitchenaid appliances because I thought they were of good quality. The appliances were installed in July 2024 and already we've had to replace a drawer in the refrigerator which, luckily was still under warranty. Not the case with our dishwasher. We bought a high end 3 tier dishwasher, stainless steel - it cleans well, however it is rusting on the front of the dishwasher. The appliance store I purchased from did come out and look at it and admitted it shouldn't do this after just over a year but said the warranty was only good for a year. It is rusting around the steam vent on the face of the dishwasher and along the top of the dishwasher where the plastic meets the stainless steel. To me, this is a defect. The store suggested I call their 800 number which was useless. They "escalated" my complaint but of course, I'm being told there's nothing they can do and I should've purchased the extended warranty. It's become a scam with appliances - basically, you have to spend another several hundred dollars for an extended warranty. A stainless steel dishwasher should not be rusting at a little over a year old. Maytag is no longer the company it was. The quality isn't there anymore. I caution anyone shopping for appliances - DO NOT BUY MAYTAG, WHIRLPOOL or KITCHENAID.