MaymonthomesReviews of maymonthomes.com

If I could put half a star I would. Currently there is a maintenance guy at the property There is plenty of parking but he prefers to park sideways on the grass yard. What is the deal?

Maymont Homes bought the house I was renting from last year and it has been nothing but a headache since they took over. Rent increases, additional pet rent, changes to utilities, horrible communication. Whenever I have talked to someone they have been extremely rude and unhelpful. I would highly recommend not renting from them if possible. I have never had such a bad experience renting from anyplace. After reading various other reviews I don’t even understand how they stay in business with such poor practices. They do not care about the renter whatsoever.

I have not had a great experience with MAYMONT homes. On my move-in, I was locked out of my home for about an hour because my move-in specialist, Tiffany, gave me the wrong lock code. She never answered the phone that entire day! Eventually, I was able to get in contact with customer service and they provided me with the correct code. Then in October, a month after moving in, my clothes and shoes began to grow mold on them due to a moisture problem within the home. I found out that the issue was the basement. MAYMONT sent out a vendor that slapped a bandaid on the problem. Several months later I am now dealing with mold growing on my furniture. Once again MAYMONT sends out a vendor who tells me that the issue is yet again coming from the basement due to air conditioner leak and structural problems. The vendor was prepared to dehumidify the basement at the very least, but MAYMONT tells them to leave the property. Now I am not living in my home and haven’t been there for over a week because I will not put my kids and I in an unsafe living condition!! They have not made this an urgent isssu and has been taking a lon time to send another vendor out. And when they send another vendor out it will be to just inspect and not to treat my home!! 10 out of 10 FO NOT recommend MAYMONT.

I reached out regarding my duct vents needing to be cleaned because I am allergic to dust, and my newborn has also been sneezing frequently due to this issue. I initially spoke with a woman named Kathy from “Breathe of Fresh Air,” who then transferred me to Shondra in Maintenance. Unfortunately, my interaction with Shondra was extremely unprofessional and disrespectful. During the conversation, she used the word “retarded,” which I found offensive, especially since I have disabled family members. In addition, after I attempted to clarify something she had previously stated, she interrupted me by saying, “I’m going to cut you off right here,” and proceeded to speak over me rather than allowing me to explain my concern. Due to the way the conversation was handled, I requested to speak with someone else. Shondra refused to transfer me and instead ended the call by hanging up on me. This experience has left me very disappointed with the level of customer service provided and has significantly affected my willingness to renew my lease with this company in the future.

Rude staff. Do not know what they are talking about and will overcharge you. Not to mention during this lease we had to go over a day without water because they failed to pay our water bill even when we had been paying Simple Bills. We never received any compensation or offer to stay elsewhere until they resolved the issue

Where do I start? What began as a seemingly peaceful move-in quickly deteriorated. Poor communication when placing repair orders. The home I rented dated from the 1980s, not terribly old, but it had significant mold growth that I reported. Their cleaning approach, bleach and cleanup felt inadequate, and I could have done a better job myself. Plumbing repairs were poorly handled, and technicians were sent out three times. Overall, it was a bad experience. I’d rather avoid similar headaches and look for a place that’s clean and fresh inside and out. Yes , they do not refund deposits. They will take it .

I am a tenant at a property managed by Maymont Homes. After years of unresolved moisture and maintenance issues, a professional inspection declared my home uninhabitable due to confirmed mold contamination. I have been displaced for over 110 days with no resolution. Extreme utility bills and lack of insulation were repeatedly reported throughout my tenancy. When a sump pump was installed, it was done without a dehumidifier, vapor barrier, or encapsulation — the components required to properly protect a home from mold contamination per CDC standards. A roof leak was also reported and never fully repaired. The conditions worsened over time. Both my health and my pet's health declined during this period. I was diagnosed with Myofascial Pain Syndrome — commonly known as Fibromyalgia — while living in these conditions. My cat developed asthma and allergic bronchitis. My functional health team and a veterinarian identified mold exposure as a likely contributing factor. Mold remediation does not end when you leave a contaminated property. It continues inside your body — in your inflammation, your immune response, your nervous system. We are still healing, including our asthmatic 14-year-old son. If you are experiencing unresolved water intrusion, incomplete repairs, or unexplained health symptoms in a Maymont-managed property — document everything. Dates, photos, written requests, and medical records matter. Do not assume repairs are complete because a work order was closed. Maymont Homes refused direct communication until a BBB complaint was filed. They have since delivered a lease termination letter to a property they declared unsafe to occupy, offered no compensation, and presented a contract designed to silence our situation. No resolution has been made.

I strongly advise against renting from Maymont Homes. My experience has been marked by poor property conditions, ineffective maintenance, and consistent communication failures that caused unnecessary stress for my family. The home was not properly cleaned or sanitized prior to move-in. The hardwood floors showed clear signs of prior pet use, residue buildup, and deterioration that made proper cleaning impossible. Despite repeated complaints, Maymont Homes dismissed these concerns and continued to claim the property met “rentable” standards, even though basic habitability and cleanliness expectations were not met. Maintenance issues were handled poorly. Vendors were sent out who failed to complete work, left debris behind, or did not return to finish assigned tasks. Each issue required repeated follow-ups from me, and accountability was minimal. Rather than proactively resolving problems, the burden was consistently placed on the tenant to chase responses. Communication was disorganized and unreliable. Emails and calls often went unanswered, and resolutions were delayed or avoided altogether. A $500 rent concession was offered only if I signed a release agreement waiving my rights. When I declined to sign away protections while issues remained unresolved, the concession was withdrawn. This felt coercive and undermined any claim of “goodwill.” As a parent providing a home for my children, I expected professionalism, transparency, and accountability. Instead, my experience suggests Maymont Homes prioritizes liability protection over tenant well-being. Renters should proceed with extreme caution and document everything.