MaymonthomesReviews of maymonthomes.com

I have rented this property for over 10 years, Maymont (Previously Conrex) took over about 7 years ago. Everything about this property has gotten progressively worse every year. Their motto is something like "Make it safe, simple, and functional" is what I was told. So it makes sense that when I report that the jacuzzi jets in the master bath have gone out, they just come and seal the jets off so they can't be used anymore. If you report that boards are constantly rotting and falling through the back porch because it's not been properly sealed, they just have someone come out and half-ass paint the porch (And I mean it is really bad, didn't remove stickers from the wood and just painted over them, lots of bare spots or paint marks on things that shouldn't be painted.). Requiring tenants to use 3rd party vendors to pay rent and utilities instead of being able to pay them directly, so that when issues arise, they don't have any accountability for the errors. Purposefully not notifying tenants of late rent until AFTER they accrue a second late fee, and then having a policy of only being able to waive the first. I've never had a late payment for rent, and this year I wound up with three late fees due to their 3rd party rental system's UI. And really I can't stress enough how terrible their maintenance department is. They just farm out to third party vendors, then expect the tenants to take it from there. This consists have having to have anywhere from 3-6 contractors come out to assess a single issue before Maymont approves the lowest one possible. I've had several of the contractors tell me they don't get jobs approved because Maymont wants it done as cheaply as possible, and they refuse to half-ass their work. So the work that does get done is usually by people that are not very good at their jobs, and the issue that needed fixed winds up fixed, but looks absolutely terrible. And because it takes them so long to find the cheapest option it can be well over a month (Which is has been for two of the jobs in my home currently) before anything gets fixed. I could live with the ugly alterations, but the late fees were my last straw.

The home itself was newer and the right size for my family, but unfortunately my overall experience with Maymont was extremely difficult. When I moved in, I was told the previous resident had approximately 21 cats. The condition of the home reflected that. The carpets were in poor condition with significant staining, there were areas where the paint appeared poorly touched up, and the condition of the home made me physically ill when I first moved in. The accounting throughout my tenancy was incredibly difficult to follow. Nearly every month, I was charged extremely high utility amounts, and based on my records, there were months where it appeared I was effectively paying utility charges twice. The balance Maymont reported also affected my Flex rent payments. When the amount Maymont reported to Flex was incorrect, payments could be rejected or disrupted even though I was actively trying to pay my rent. The lease records have also become a major concern for me. The lease documents currently being relied upon do not appear consistent with the Conrex-style documents I remember signing. I have found multiple versions containing typed representations of my name/signature without authentication information accompanying those copies. The identified owner/entity also differs between documents, despite me not signing a new document authorizing that change. Metadata on one of the lease PDFs I received showed a modification date in September 2026. I have requested the original MRI Secure Sign transaction and audit trail so there can be an objective record of exactly what documents I was presented with and electronically signed. The end of my tenancy was even more concerning. I signed a new lease that was supposed to begin September 17, 2026. Around September 11, I received notice involving nonrenewal/eviction. Maymont filed an eviction based on nonpayment even though I had paid rent, and my account reflected a very large balance that I disputed. I was told charges could be corrected after move-out. I also had rental assistance available, but the assistance required documentation from the property owner/manager, including a W-9. Despite my efforts to complete the assistance process, the requested W-9 was not provided. During the court process, I personally overheard a discussion about whether, if rent had been paid, the U-Haul I had parked in the driveway while moving could instead be used as a lease violation. The attorney responded that the case had been filed for nonpayment and that these were different theories. I am describing only what I personally heard and am not claiming to know anyone’s intent. Ultimately, I was out by September 22. I packed and moved a household with eight children largely myself while three of my children were hospitalized, while also working full time and attending school full time. There are still unresolved questions regarding the final accounting, utilities, lease versions, electronic-signature records, and any move-out charges. I don’t yet know how the final damages/accounting process will turn out, so I will update this review when that process is complete. My recommendation to any tenant is simple: keep your own copies of everything. Save your original lease and addenda when you sign them, download payment confirmations, keep utility bills, save emails outside the resident portal, and document the condition of the property at move-in and move-out. Save the original PDF when you sign your lease to be sure it is byte for byte identical to the lease they provide after the fact.

They say you cannot have your bbq grill on your back porch and it must be stored in the garage. Don’t know who came up with this but storing your grill in an unvented garage that probably is 120degree plus is asking for an explosion.. they also say you must grill on driveway at least 15 feet from your unit. Even though there is a very slanted driveway. Someone needs to rethink this

MILITARY PCS NIGHTMARE I’m an 18-year United States Army service member who relocated from out of state for my final military assignment. Because I was moving across the country, I had to rely heavily on the pictures and information Maymont Homes had posted online. That was a mistake. The property we moved into in April was clearly not represented by the pictures we were relying on when we made our decision. When you’re conducting a PCS from another state, you don’t always have the luxury of repeatedly visiting properties in person before signing a lease. You trust the information provided by the company. We’re paying $2,400 a month on a 15-month lease, and since moving in we’ve dealt with: • Broken microwave • Leaking refrigerator • Broken ice maker • Moldy refrigerator • Kitchen tiles coming up • Broken glass in a window • Roaches • Spiders • Scorpions • Water bugs We’ve submitted work orders and reported these problems. Now we’re being told that, according to the lease, some of these issues are our responsibility to fix. After serving this country for 18 years and relocating my family for my military assignment, this is the rental experience I received. I didn’t move across state lines expecting perfection. I expected the property to reasonably match what was advertised and for legitimate maintenance problems to be addressed. Instead, I’m paying $2,400 every month while fighting over basic maintenance. I would absolutely do things differently if I had to make this decision again.

I would give less than one star if possible. This company is a joke! Went over a month without a fridge and was offered a meager $300 in credits. Now upon move out, the final statement is more than twice it should of been. After many calls to get the correct amount and being told 2 different amounts. We find out we did not pay the correct amount and they want a late fee. I encourage no one use this company unless it it is your last resort, and then I would consider a cardboard box over them.

The fact is that we had alot of maintenance issues that was wrong with the house from plumbing back ups in and out of the home ,the ceiling leaking ,the roof needing to be fix, the old dishwasher that was connected to the sink and when it was it leaked water in the new cabinets because it was not properly installed which caused bugs to come. With that same leakage the back of the wall lead to a closet that was wet with mold .Itried to move to another house with you'll be it was stipulations with that

Rented a Maymont Homes property in Indian Trail, NC for a one-year lease. Two problems, both documented. At move-in, the entire upstairs and stairway carpet reeked of cat urine — so badly that my roommates and I had to live on the ground floor for about three weeks until Maymont replaced it. At move-out, Maymont billed roughly $1,275 through Rhino using flat, round-number charges (Paint $400, Cleaning $150, Carpet cleaning $150) with no itemized invoices. Most were ordinary wear and tear after a year of normal living (repainting, small nail holes) or not my fault at all — the kitchen blind was broken when the home's own gutter fell and went through the kitchen window, which Maymont repaired but still charged me for. The landscaping charge was based on a photo taken several days after I had already moved out and been rekeyed out of the home. After I formally disputed, Maymont removed $150 of the charges but declined to provide any supporting documentation for the rest. In my opinion, renters should photograph and video the move-in condition of the home, keep records of every payment and phone call, and be prepared to dispute inflated move-out charges. I am continuing to contest mine.

Stay away from this property management company. They do nothing to get places ready for move in. We just moved into a house two months ago and when we moved in the house was dirty walls were messed up look like they never did anything before re-renting. They also make you use a third-party website to pay bills. They have this company keep track of your bills, which doesn’t make sense because they charge you more for the bills.