MayfairhotelsupplyReviews of mayfairhotelsupply.com

I have yet to receive my product and it's been over a month...I received an email that said December for a delivery date...I understand with covid but almost 4 months for shipping seems a little unreal

I only received half my pillow order. I have called three times only to be hung up on or some other problem. I still don't know where my pillows are.

I ordered shampoo, conditioner, body lotion, and body wash. Three of my products were shipped except for the conditioner. I contacted your customer support team and I was told the conditioner was on backorder. No one had reached out to me prior to notify me of this. Additionally, the conditioner was supposed to have been received by now but it still hasn't. I am still continuously having to reach out to your customer service team about the whereabouts. I will not be using your company ever again.

Half of order was on Back Order. Called 4 times to check on order. 1 month later when I was totally out of product, I called again and was told it would be another 2 weeks. Not happy with delays or lack of communication. This is not the first time we have to keep calling. Need a system of communicating delays to customers.

the case of coffee last sent, Wolfgang Puck, had the old packaging. I received the newest packaging the previous order. I got complaints of stale tasting coffee. This tells me the case I recently received was on a shelf somewhere deep in the warehouse anxious to be moved. Not acceptable.