Horrible customer support and communication have me a tracking number and still havent sent my package getting the run around when they do email me back so far I would recommend another company will update over the next day or so
NM
Nicolai Mørk B.
Worst ever coilovers.
Worst ever coilovers.
Do not buy them, had 2 sets and the both leak after 5000km and the bushing for the rear shocks fails at the same milage.
PM
Paul M.
Avoid at all costs
This company (if we can call it that) is trading here in the UK with no contact telephone number or business/return shipping address. There is an e-mail address but nothing more. I received faulty parts that needed to be replaced but they refused. Instead, they offered a small discount. The faulty items would have cost me more to replace from a reputable source so I asked them to accept the entire shipment back and refund me. At this point, they stopped communicating with me, failing to answer my e-mails. I forwarded the e-mail chain to PayPal who I had used to make the original transaction and thankfully they helped with the return process.
That said, I had to return the parts at my own cost before they would refund me. The refund did come once the tracking document was produced but it was the same amount as the shipping cost to China!
Their address' in China refer to offices in commercial districts and the recipients refused the package. The telephone numbers for China either do not relate to the company or simply don't exist. After many weeks of dealing with the courier and Chinese Customs, we managed to have the package destroyed. If it had been returned to the UK, I would have been subjected to another cost of shipping and Customs duty.
I advise anybody thinking of dealing with this trader to think again. The company has no ethics and it has no customer focus worthy of note. My opinion is also that the parts are of inferior quality to that available here in the UK. You get what you pay for......and in this case, a whole lot less. I've put the hundreds of pounds I've lost down to experience so please use my experience as a lesson too.
DM
David M.
New Alignment Support Plate For Sea-Doo…
New Alignment Support Plate For Sea-Doo PWC 529035506 295000141 Sales. This tool is junk. It is made of metal so soft there is no way it will arrive without being bent in transit. The only thing worse than this tool is the support you will receive from MaxSpeedingRods. First they try to tell me the tools wasn't bent, as if I want to open a support case for fun. The tool looked like a warped pool cue. This tool needs to be straight, what's the point of an alignment tool if it's bent. They ask me to send them pictures and make excuses that they never received the pictures, then they can't open the pictures. Then they start telling me they will ship me a replacement for $80, even if the tool wasn't made of soft metal, with very little chance of it arriving straight, why should I have to pay an additional $80 for shipping. After weeks of back and forth, I finally agree to pay an additional $20 for shipping of the part that arrived bent, at this point I'm just tired of being irritated so I give in and agree to pay another $20. Now I am into this for the original $165 plus another $20, total of $185. After 3 more weeks of silence (no shipping details or anything) I email again asking and they tell me they are out of stock and want me to wait another 4 weeks. I am floored, I tell them no I don't want to wait, refund my money, then they say they found one and are shipping it out. another weeks goes by and nothing. I inquire again, they tell me the shipping company lost it. They offer me a $30 refund and say I can keep the tool. What am I going to do with a bent alignment tool. I say no, then these clowns tell me that I have to ship the damaged product back to them on my dime, AND they are going to charge me a 20% restocking fee. What a joke, wast of $185 and way too much of my time. They do not stand behind their products, their products are cheaply made junk, then they will just run you around rather than take care of any problems. Zero integrity!
VF
Veronica F.
So I bought some coilovers for my…
So I bought some coilovers for my Veloster turbo and I’ve been trying to get in contact with them so I can get a refund so I had to call my bank to put a stop to it do not buy
SA
SALVO
Beware of these
Beware of these . poor quality, poor affidability, nothing warranty
i bought an air compressor for suspension for land rover discovery on ebay. Payed 170 euro In auction is writed 2 years warranty , i received a part with warranty card , but after 7 monts compressor not working and connection wires overheating . I sended a message at seller and bad surprise. The seller say that warranty is only 30 days and offer me to buy another with 20 euro discount .
Never again i bought from this company. Not serious , not quality
Attenzione a questi. scarsa qualità, scarsa affidabilità, niente garanzia
ho comprato un compressore d'aria per sospensioni per la scoperta di land Rover su ebay. Pagato 170 euro In asta è scritta 2 anni di garanzia, ho ricevuto il pezzo con certificato di garanzia, ma dopo 7 mesi il compressore non funziona e i cavi di collegamento si surriscaldano. Ho inviato un messaggio al venditore e una brutta sorpresa. Il venditore afferma che la garanzia è di soli 30 giorni e mi offre di acquistarne un altro con uno sconto di 20 euro.
Non ho mai più comprato da questa compagnia. No serietà, noi qualità.
VL
Victor L.
ARE ALL THE GOOD REVIEWS FAKE?
Ordered maXpeedingrods Coilovers Shock Suspension with Top Mounts for BMW 5 Series E39 Sedan Only 1996 1997 1998 1999 2000 2001 2002 2003 - Blu. Well when they arrived they were incorrect for this vehicle. Front lower mounts were 55mm not the advertised 57mm. Returns are a joke with these people. I was required to pay return shipping on an incorrect part. Been harassing the hell out of them via email thru Amazon, Ebay, their website. Will continue to harass them until I get my full refund, even if I have to lawyer up. I will not share return shipping with them and I will not pay a restock fee. I will not let these people dictate my return I will get my $405.88usd
PI
Pierrick
Toujours très satisfait du bon…
Toujours très satisfait du bon matériel. Je recommande fortement ces produits 👍