MaximuttReviews of maximutt.com

The Pet Nail Grinder took longer to arrive than expected. Even though the grinder was as advertised, my dog still bit me hard. I never received the return instructions via (helloMaximutt). After a few days, I contacted Sarah Miller. Her response was slow but she apologized for the delay and offered an alternative for the return. I appreciated it but declined. The next day Sarah responded with the return info which was deposited into my account in 6 days. The customer service was excellent but slow. Corresponding with (helloMaximutt) is useless. I wish them all the best.

Shipping is a little slow, but customer service is 5 star. Ordered too small a harness and email on Friday night. Was shocked when I got a response Saturday morning! Problem solved! Only gave 4 stars due to shipping time, but again customer service is outstanding! Job well done.

The nail trimmer works well, and doesn't spook our dog as much as a standard clipper. They had great communtication and customer service.

I waited for my purchase a bit longer than I would expect normally, but when I I emailed Maximutt about it they responded back right away. They were very considerate and understanding of my frustration of not receiving my purchase in a timely manner. The shipping was partly to blame. Because of their concern and kindness in handling my order I would buy again from them. My recommendation is a yes! By the the way… my purchase was the nail grinder for my pooch. I used it on my pooch. It works well, and pretty quiet. I’m slowly introducing it to my pooch. 1st session went well. Thanks again Maximutt