MaximuttReviews of maximutt.com

I can't remember the last time i experienced such AMAZING customer service !! I ordered a personalized, no pull collar and leash from Maximutt...i was so excited to try it out on my dog Gloria...and SOOO disappointed to realize that I had measured wrong and it was too large for her. I emailed the company and explained that it was totally my fault about the wrong size, and what could i do to see about returning it for a smaller size. I dreaded thinking what a hassle it was probably going to be... I couldnt believe it when they responded immediately and told me " No Problem at all" it was an easy fix! Not only were they sending me another collar in the smaller size ( personalized with her name) they were not charging me anything for it AND I could just keep the first collar that was too large ( totally my miscalculating).... It left me feeling that there really are still kind, caring, ethical, understanding people left in the world!! What a Great Company!!!! Linda H. & Gloria

Good Evening. The company was really understanding and responded quickly when we didn't receive our package. No discussion or questions we got a new leash and harness right away. It was really refreshing to get a quick response.

They reached out with personal service and they were quick to explain any shipping delays, I was ok waiting a little and happy to support a company that donates to shelters. My dog loves his duckys!

The Pet Nail Grinder took longer to arrive than expected. Even though the grinder was as advertised, my dog still bit me hard. I never received the return instructions via (helloMaximutt). After a few days, I contacted Sarah Miller. Her response was slow but she apologized for the delay and offered an alternative for the return. I appreciated it but declined. The next day Sarah responded with the return info which was deposited into my account in 6 days. The customer service was excellent but slow. Corresponding with (helloMaximutt) is useless. I wish them all the best.

**Excellent Quality, Stylish Harnesses, and Outstanding Customer Service!** I couldn’t be happier with my experience with MaxiMutt! The quality of their harnesses is excellent, and I absolutely love the stylish designs and beautiful colors available. Having owned many dogs over the years and purchased my fair share of harnesses, I can honestly say that MaxiMutt has been a wonderful experience. What truly sets them apart, though, is their customer service. I encountered a small issue along the way, and their team was incredibly helpful, accommodating, and responsive. They took care of everything promptly, and I couldn’t have asked for a better resolution. Their commitment to making sure their customers are happy really stands out. It’s refreshing to find a company that delivers both a quality product and exceptional customer service. I highly recommend MaxiMutt to anyone looking for a well-made, stylish harness for their dog. I’m very happy with my experience and look forward to purchasing from them again! **Five stars all the way!** 🐾

I got what I needed fast being in Alaska. I felt like they gave me exceptional service.

Shipping is a little slow, but customer service is 5 star. Ordered too small a harness and email on Friday night. Was shocked when I got a response Saturday morning! Problem solved! Only gave 4 stars due to shipping time, but again customer service is outstanding! Job well done.

My dog won't let anyone touch his feet, including the vet. Even when totally sedated, he screams. He is very strong! I began looking at toe nail grinders. I lucked up on Maximutt! I loved their mission and total love and dedication for pets...homeless pets! We developed a friendship over the internet. I normally don't interact on line. I only have my phone to communicate. I chatted with Sarah. Absolutely a delite! Give these guys a chance! I looked at all grinders on line. This small company won me over, simply because of their dedication and donations. They also spend much time at animal shelters and adoption events in Denver. I've sorta tried the tool. Big Dawg ( the pitty ) hid! My other dawg, JoeB, thought it was a toy! He wanted to eat it! He was so funny! I won't give up! Thank you, Dollene Davidson , Georgia