We keep our email and phone support in-house so that you can get quick and accurate answers to your questions, and prompt response to any issues.The same people who created MaxEmail in 1996 are still here running and maintaining the service, so you'll always get the most knowledgeable answers to your questions.
MaxEmail.com (maxemail.com) has 133 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Charles F.
I recently signed up for MaxEmail.com and I see a saving. Previously, I had a designated fax line with Verizon. But i was able to get rid of it and I see where the yearly charge for MaxEmail will be made up in the first few months.
Nancy H.
It would be great if fax would let me know what number the fax is coming from thanks
Response from MaxEmail.comFeb 13, 2014
Hi Nancy, Thanks for your review! For faxes, we send you the TSID (the "Transmit Station ID") from the sender's fax machine. The sender's fax machine should be set with their fax number or other identifier to let you (the recipient) know where the fax came from. It looks like many of your senders don't have this set (it is blank), so this is why you are getting the "Unklnown." Also, for a nominal fee ($1.95/mo. or lower, depending on your plan), we do have a Caller ID setting that you can turn on that will show you the sender's phone number for every fax you receive. You can turn this on when logging in to your account. Please contact us at [email protected] or 800-964-2793 if you would like some assistance turning this on. Also, it looks like you could save some money by switching to a longer term plan. You could add the CallerID and switch to a longer term plan and still save money over your current plan. If you'd like to do this, please give us a call at 800-964-2793. Thanks again, we appreciate your business! Jim Siwek MaxEmail.com
