Sonjamae
mmmeeemeee
I love how quick it is and easy and almost paperless. I do not like that you cannot hit resend on a failed fax, as I lose my cover letter and have to retype it. I do not like that it asks you to print the submission page...but it does not have proof from that that it sends, so it is a wasted step...as you cannot from that find if it did send or not. I do not like that the faxes only stay for 30 days.. as I have people inquiring 45 days later if it sent....so I have to keep a paper trail. I do like the system....but it has issues due to my business.
Response from MaxEmail.comMar 7, 2014
Hi Sonjamae, Thanks for your comments! I will forward them on to our team so we can get some of these features for you! You do get an email confirmation after the fax is sent, so you'll have that information for as long as you save those emails from us. You also have confirmations in our online fax log that goes back 6 months, although the actual documents remain online for only 30 days. I will have our team look into extending that to a longer period of time, too. Thanks again! Jim Siwek MaxEmail.com