At Max Cash®, we're more than a financial broker. We're here to help you navigate the complex world of finance. With over a decade of experience connecting consumers to premier financial services, we are committed to striving for excellence in everything we do.
Max Cash® (maxcash.com) has 15 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
maxcash.com
Website
maxcash.com
Category
Investments & Wealth
Location
Scottsdale, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 87% of reviews.
Latest
Most recent review: February 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Natalie was very kind, knowledgeable and very helpful towards me. She was very clear about what needed to be done. She helped me get my loan and gave me the facts about repayment. She answered my questions, was friendly and supportive. She answered my calls and emails in a timely manner if not at once. I had a great experience with this company.
Response from Max Cash®Oct 31, 2024
Dear Kristen,
Thank you for the wonderful review! Knowing that you had a great experience means the world to us.
Our team works hard to make sure every customer feels supported, and we’re thrilled to hear that you were satisfied. Please reach out anytime—we’re here to help!
Sincerely,
The Max Cash® Compliance Team
TR
Timothy R.
This company did everything it promised…
This company did everything it promised to do. The process was a bit old-fashioned but very effective. It reassured me that my personal information was being protected.
Response from Max Cash®Oct 31, 2024
Dear Timothy,
We sincerely appreciate you taking the time to leave us a positive review. It’s fantastic to know that our team could meet your needs.
Your feedback is invaluable to us, and we are constantly improving our processes to better serve our customers. We are always just a call or message away whenever you need us!
Sincerely,
The Max Cash® Compliance Team
JB
Jason B.
This company a fraud got all my info…
This company a fraud got all my info including my vin for my car told me someone would call me but never did this business very unprofessional
Response from Max Cash®Aug 30, 2024
Dear Jason,
We have reviewed your case with the utmost priority. At MaxCash, we strive to find financial solutions for our visitors, but unfortunately, we were unable to do so in this instance.
We sincerely regret any confusion or frustration this situation may have caused and apologize for the inconvenience. We recognize that our communication fell short, and we are committed to ensuring this doesn’t happen again. We would appreciate the opportunity to discuss this further to help us improve our agent training.
You can reach us directly via email at [email protected]. Your feedback is invaluable to us, and we genuinely want to correct this situation.
Thank you for giving us the chance to address this, and I hope we can regain your trust.
KO
K O.
pre-approved title loan of 2700…then denied
Was pre approved for title loan of 2700
(my car is a 2013 Chrysler 200LX with only 69k miles on it) went through all the paperwork and then found out I needed bank statements, got those , I called back saying I now have my statements, they then proceeded to get all my personal information and run my credit …twice! and said I was denied for a title loan…yes a title loan where the car is collateral!!!
Also it states on the website your supposed to be able to get a title loan without a job!!! and the so called pre approval is apparently just a ploy to get you to call and give all your information to them!
Response from Max Cash®Mar 26, 2024
Hello KO,
We appreciate your feedback and understand your concerns. At Max Cash®, our mission is to connect consumers with loans that best suit their financial needs, especially during challenging times. It's important to clarify that Max Cash® does not evaluate potential lender’s applications—this is a process carried out by lenders within our partner network.
We acknowledge that the situation you've described is frustrating. The initial pre-approval process is meant to begin the conversation with lenders, not to guarantee funding, as final approval depends on the discretion of the lender.
The lender’s requirement for bank statements and additional information is a regulatory measure, ensuring that loans are responsibly allocated based on the borrower's ability to repay. Regarding employment, it's true that some lenders do not require traditional employment and may be able to accept proof of non-traditional sources of income, but they will still need to verify that loan repayment is feasible for the consumer through proper documentation.
We regret any inconvenience this has caused you and want to assure you that the requirements are in place to protect consumers. Although we are not a lender, we strive to work closely with the lenders in our network to make the process as smooth as possible for consumers.
Should you wish to discuss your experience further or need assistance exploring other financial products, please feel free to reach out to us directly at (833) 207-9052.
Sincerely,
The Max Cash® Compliance Team
AS
andrew S.
NO they dont have no proof of income loans
they state all over their website about no proof of income auto title loans. i am a single dad and have had a rough couple months but i have over 100k in paid off vehicles.. they sent me an hour away to have some company offer me under 1000 dollars on my brand new chevy silverado rst. that i paid 65,000 cash for a year ago..... it was so insulting i wanted to puke not to mention the waste of a half tank of gas i couldnt afford at the moment
Response from Max Cash®Mar 26, 2024
Hi Andrew,
We're genuinely sorry to hear about the challenges you've faced recently, especially as a single father navigating difficult times. It's disheartening to learn that your experience did not meet your expectations, particularly regarding the valuation of your Chevy Silverado RST.
It's important to note that the assessment of the vehicle's value and the decision on the loan amount are conducted by the lender. Lenders use various factors to determine the value of the vehicle and the amount they are willing to lend, including the borrower's repayment ability. While some lenders may not require the consumer to have traditional employment and accept forms of alternative income, they do need to verify that the consumer has a reliable source of income to ensure their ability to reasonably handle the repayment process.
Please understand that the final approval and funding decisions rest with the lender, not with us. Our role is to facilitate connections between consumers and potential lenders based on the information provided.
We truly regret any inconvenience and frustration this situation may have caused you. Your feedback is invaluable, and we're here to assist you further in exploring different financial products.
Sincerely,
The Max Cash® Compliance Team
DP
Darren P.
Quality personalized service
I'm thrilled to share my fantastic experience with Max Cash while applying for a business loan. As a small business owner, I needed financial support to expand my operations, and Max Cash provided just that. Their team was incredibly knowledgeable and guided me through the entire process, ensuring I had all the necessary information and documents. Thanks to their efficient and personalized service, I secured the business loan I needed to take my venture to the next level.
Response from Max Cash®Mar 26, 2024
Hi Darren,
We are immensely grateful for your five-star review and thrilled to hear about your fantastic experience with Max Cash®. It's heartening to know that our team could support your small business's growth by guiding you through the business loan application process efficiently.
Ensuring our consumers are well-informed and supported every step of the way is our top priority. We're delighted to have played a part in securing the financial support you needed to expand your operations and elevate your business to new heights.
Warmest regards,
The Max Cash® Team
HS
Helen S.
I'd give minus stars if it were…
I'd give minus stars if it were possible. I applied for a title loan, Max Cash approved me for $2500. I did a Google search to make sure it's a real business to which it appeared they are. I was given a list of needed documents, that's normal & I obliged. It's been close to 3 weeks, I've gotten no money that I was approved for, no confirmation email about documents I sent (thankfully my bank info wasn't requested yet, therefore it wasn't given). I've sent 3 emails & have yet to get a reply. Made 2 phone calls back to back cause 1st one I was put on hold & not gotten back to, 2nd call I got outgoing message. I called a number from a text I previously received the next morning, got " call cannot be completed as dialed or number has been disconnected." 1 thing I seriously hope doesn't end up being a big mistake was 1 of the requested documents was a front & back photo of my car title to which I sent. I hope & pray that they aren't able to put a lien on my car without actually having my car title in their possession. If they can & did, I'll definitely be contacting my attorney (date below is an estimate of when this began)
Response from Max Cash®Mar 26, 2024
Hi Helen,
We are truly sorry to learn about the communication issues you've encountered. Please allow us to assure you, Max Cash® is a reputable business accredited by the Better Business Bureau. We uphold the highest ethical standards and safeguard all personal information shared with us during the loan application process. As a financial broker, we do not have the authority to place liens on titles, nor would we engage in such practices without proper legal procedures.
The initial pre-approval is designed to start the dialogue with potential lenders and does not guarantee funding; the final approval is contingent upon a comprehensive review by the lender. We regret any misunderstanding this may have caused.
Your difficulty in reaching us is concerning and far from the standard of service, we strive to provide. We are actively investigating to identify and rectify the source of this breakdown, whether it occurred with our loan agents or during the final stages of approval with the lender. We are committed to ensuring such an oversight does not recur and appreciate your feedback as it aids in enhancing our service.
Should you have any further inquiries or wish to discuss your inquiry in detail, please do not hesitate to contact us at (833) 207-9052. At Max Cash®, our foremost commitment is to our consumers, and we are here to support you.
Sincerely,
The Max Cash® Compliance Team
