Maxaroma.comReviews of maxaroma.com

Sent the wrong sample.

Don't work with them, they're scamming of delivery charges. Bought perfume for big discount 200$ (was 300$), but paid 120$ on delivery

Let me start off by saying this review could’ve been a positive review but instead it’s all bad all because I dared to ask them about the batch code on the fragrance they sent me it didn’t work on checkfresh and I also mentioned my fragrance arrived tampered with at the bottom of the box you can clearly see it was opened already and it had white glue residue on it and it had smudges on the bottle and it had a few imperfections and they had the nerve to tell me that they sent me a unopened package and even sent me a video of them packaging the fragrance the video was blurry and it was at a far distance you can’t see what I’m talking unless you zoom and pause at the perfect time but I took a picture of it as soon as I opened my package so it shows a time stamped! And I also zoomed in and took a screenshot of what I was talking about on their video and they didn’t like the fact that I was right lol To make matters so worst I told them I wasn’t tripping about the fragrance being opened I just said to please check next time before shipping me a already opened fragrance but they kept sending rude messages back smh I even tried to call but they hung up on me! I had to call back and the lady was nice and transferred me to the same type of guy who hung up on me in the first place. He basically said why am I calling and told me to just respond to the email so I ended up hanging up on him and responded to the email the agent responded back saying the same dumb thing after I told them to stop talking about the cellophane I said look here I’m not contacting about the broken cellophane I’m contacting about the darn batch code and they sent me a photo with a badge saying they’re authorized sellers for Parfums de Marly and come to find out that they was lie! And I’m almost 99% positive the fragrance they sent me was a counterfeit! I’m just thankful I didn’t do a large order with them. and they have no ideal who they messed with I spend thousands on thousands a year on niche fragrances and I will be do a review on TikTok in a couple of days I’m waiting on my orders to arrive and it will be a rant & unboxing video and I will be sure to tag you to show what kind of customer you messed up with but you keep it up you won’t have no customers nobody wants to deal with a unprofessional company they were acting like I was asking for money or something but I did figure out why the batch code isn’t working it’s because the batch code doesn’t have enough numbers I’ve seen this with a few other grey market companies either they’re selling counterfeits and some real fragrances or they’re high end counterfeits and no real products at all. I only got a 60 dollar discount so that’s bull crap to be selling counterfeits for so much money so be vigilant the fragrance name was Althair

I recently bought a bottle of MFK Baccarat Rouge from their site. The bottle arrived dirty on the outside but there was dirt/debris and lint inside the perfume juice. I set up a return which they approved but after receiving the return they did NOT issue a full refund. They charged $85 as a restocking and shipping fee...of a damaged item!!! I've never had this issue with them before so I reached out and customer service refused to help. Today I saw another customer had the exact same issue with a bottle they purchased. Beware, I no longer know if Maxaroma is sourcing legitimate products from MFK. Very sketchy.

Terrible Customer Service They sent me used perfume and refused to accept refund Spend your money at other discounters

They take zero responsibility for their packages not being delivered. Customer service is beyond rude and will not respond after 1 message. They also have watered down cologne, I bought $100 Million elixir bottle that lost it smell after 10 minutes as well. I tried them out because I had a 40% off, Never again. There’s too much places to buy from to lose money with them, just a heads up for people that don’t like being ripped off.

This perfume company has to be one of the biggest scams to date. All four of my perfume smelled like 90% alcohol. I couldn’t even smell the Fragrance notes at all. I bought four and they all smelt the same. Now they are trying to take a high percentage out of my return because I decided to return all 4!! You guys did a great job of scamming me out of my money!

He comprado varios perfume pero el Montaño water silver creed y huele solo 20 minutos después se va el Olor por Completo será que lo están combinando mucho con alcohol