Ct
It took forever to get samples and they…
It took forever to get samples and they only got shipped after I emailed again asking about them. Too late now to order new carpet for the boat and I’m not sure I would order from this company.
Matworks is the industry leader in making snap in mats for boats with the largest boat template library. We also make personalized dock, deck, and boarding mats for a large percentage of the yachting and boating industry. In addition to creating custom carpet mats for boats, cars, golf carts, and more, that’s not all we have to offer. We can also create a variety of customized boating décor and boat life accessories, such as monogrammed towel sets, director’s chairs, and monogrammed shatter proof drinkware.CUSTOM SNAP IN BOAT CARPETSDESIGN YOURS
The Matworks Ltd. (matworks.com) has 274 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingAir & Water Transport · Townsend, Georgia · Since 2011
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Showing 11 reviews with 1 star · Clear filters
Ct
It took forever to get samples and they only got shipped after I emailed again asking about them. Too late now to order new carpet for the boat and I’m not sure I would order from this company.
Sean P B.
Doesn’t fit and the binding is the wrong color
Chris B.
Ordered samples of boat mat, disappointed at the size of the sample, couple of inches at best.
David K.
I have not received the samples, they said they had shipped.
Debbie V.
Cheap product. Sorry we ordered it,
Camille C.
Unfortunately we were not happy with our experience with Matworks. Our new carpets arrived with a horrible smell. We aired them out, sprayed them, did all we could to try to rid the carpet of this horrible smell. We took the risk of installing them huge mistake. The odor spread throughout our entire boat! Spent more time and money trying to get rid of our funky odor. We contacted the company they requested we send a piece of the carpet . Upon arrival they believe the carpet had no odor??? I sent photos of all the products we used to try to eliminate the smell. Why would we even bother with all this if we didn’t have the stink issue. I asked for a refund and or new carpets. This company has done nothing but waste our time with back and forth emails. Last we spoke I told them to enjoy our $700.00. This is terrible customer service
JERRY C.
Giving reviews with no estimated ship date on my purchase seems ridiculous
Response from The Matworks Ltd.Jun 28, 2024
Hi Jerry, the review request was for our customer service, not the product itself, however we do state on our website that we are 4-6 weeks out during the summer months. We have heavy volume during these months. We will send you an email regarding the status of your order. Thank you for the feedback.
Robert N.
Sent natt for my golf cart. With the font picked it didn't look correct. I sent a picture in and the Matt was replaced. Awesome