MathstutorsReviews of mathstutors.online

⸻ I’ve always struggled with maths and it’s been my weakest subject, but since starting lessons with Marlon, my grades have improved so much. I’ve gone from getting 3s and 4s to now getting 6s and 7s.Marlon is really helpful and patient,and he always makes sure you understand everything before moving on. The tutors use seperate breakrooms on Google Meet, which makes it easier to get individual help when you need it, especially if u prefer not to work in groups. The sessions are never tiring and we cover lots of topics that sometimes aren’t taught properly in school. Everyone is super supportive and helpful, and i would definitely recommend them to anyone who wants to improve in maths

DO NOT PUT YOUR CHILD THROUGH THIS COMPANY!!! Most awful company, just want to take your money then not respond after having to cancel due to them not listening to what my vulnerable child needed and now have taken full advantage of her. We requested 1-1 no groups, female tutor, no camera having to be on if she was not comfortable. What we got! Group session being forced to have the camera on. Which equalled my daughter in tears and in a worse place than when we started. They lie, you do not get a refund! This is not a trial! They take your money then not respond. Now I will need to go through the courts to get my refund as they will not be keeping my money for such an utter disgrace if a joke.

Misleading refund terms and poor customer service Signed up for what was advertised as "6 free sessions" with a deposit that would be refunded if my son attended all sessions punctually, which he did. After completing the course, I was told the deposit couldn't be refunded due to additional conditions buried in terms and conditions that were only linked on an invoice sent after payment, not disclosed at sign up. These included requirements for written testimonials, feedback forms, and other obligations that were never mentioned when we enrolled. When I pointed out these terms weren't properly disclosed under consumer law, the company refused to engage meaningfully and simply referred back to their hidden terms. The tutoring itself was actually really good, but the misleading marketing around "free sessions" and the refusal to honour the original agreement is unacceptable. Avoid if you're considering their "free trial" offer.