Traditional dating is back in style for selective singlesAt The Matchmaking Company, our decades of matchmaking experience has taught us to stop chasing dating or technology trends, and focus on what really matters - our clients.Here is what we offer our clients.It’s our mission to get to know you, understand your relationship goals, and what you feel is most important in an ideal match. Using our time-tested process, our expert team of Professional Matchmakers will curate potential matches who they think share your key life values, interests, and life goals. With our private and secure process, you can date confidently. Stop wasting time or waiting for love to happen to you. Every Client has a Background ScreeningRelationship-Minded SinglesNo Wasted Time on Fake ProfilesGet Matched on Key Life ValuesYears of Personal Matchmaking SuccessLocal Offices and Local Singles Empower. Date. Find Love. Our matchmakers are passionate about your success and it shows in all they do!Our Company ValuesAuthenticityOur teams pride themselves on not only creating authentic, lasting relationships but also building authentic connections with their clients every step of the matchmaking journey.PassionWe lead with passion and integrity. The business is fueled on the passion of the people who work here, as well as the passionate connections we love creating.ProfessionalWe are a highly qualified team who believe in investing in each other, themselves, and their clients every step of the way to ensure curated lasting introductions.
The Matchmaking Company (matchmakingcompany.com) has 457 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
matchmakingcompany.com
Website
matchmakingcompany.com
Category
Adult Entertainment
Location
Broken Arrow, Oklahoma
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: October 2026.
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They are stalking me because I left negative reviews for their poor services. Money oriented and greedy, pure scheme matching services.
Response from The Matchmaking CompanyFeb 2, 2026
Cathy, this is not accurate. We have not attempted to contact you since last year. Your membership has expired for some time, and you have been removed from our active client database.
For clarity, you originally enrolled for one introduction, and in good faith, we provided four additional introductions beyond your agreement. We do not provide additional services or introductions in response to negative reviews or threats.
We stand by the integrity of our process and our policies, and our many successful clients and positive outcomes speak for themselves.
KK
karrie K.
Very disappointed with this company not…
Very disappointed with this company not what I expected at all. I’ve had two dates in one year one drove a pick up truck and the other said he had a business but he was in business for a month…. Every time I reach out to them to find out why I’m not getting any matches they say they are taking their time and trying to find me the right one. For the money that I paid I would’ve expected a little bit different service. Oh, and I’ve had three Matchmaker in one year so there must be some turnover. would not recommend.
Response from The Matchmaking CompanyJan 26, 2026
Karrie, thank you for sharing your experience. We’re disappointed to hear that you feel let down and would like to provide some context. Matchmaking is a highly personalized and feedback-driven process, and timing, availability, and mutual interest all play a role in how often introductions occur. Taking time between matches is intentional and focused on alignment rather than volume.
Details such as profession, lifestyle, or personal presentation can vary widely and do not always reflect long-term compatibility, which is why feedback after each introduction is so important to refining future matches.
From time to time, a client may work with more than one matchmaker to ensure the best possible fit and continuity of service; this is not uncommon and does not reflect a lack of support.
We understand that expectations can differ, and while matchmaking may not be the right experience for everyone, we stand by the professionalism of our team and the integrity of our process. A member of our team is available to connect directly should you wish to discuss your experience and next steps further.
IS
IS
Going to give an honest review and the…
Going to give an honest review and the truth about this company: sure their service starts at 7k and goes up. They offer one free match in exchange for the review.
Moving to a match: they were blowing up my phone to say they found a match. Was so disappointed: my match not only could barely meet ends financially. Was older gentleman that lives with his mother. Didn't even care to plan a date but was expecting for me to take care of that part.
Come on matchmakers: if you trying to set me up with someone who's older 15+ years at least find someone who's successful and not me who will end up taking care of him.
I would say I'm definitely disappointed in this as this experience was supposed to be opposite of that!
Now they are replying with lies. Ask your sales person what they have offered.
Basically your company based of bunch of lies. Nice try!
Response from The Matchmaking CompanyJan 26, 2026
Thank you for sharing your feedback. We’d like to clarify a few important points. Reviews are never exchanged for matches, and introductions are not contingent on posting feedback. Matches are made based on stated preferences, availability, and mutual interest, and no outcomes are guaranteed.
Matchmaking is a collaborative, feedback-driven process, and open communication allows us to refine and improve future introductions.
At this time, we’re unable to identify your account as no name was provided in the review. We would welcome the opportunity to connect with you directly to better understand your concerns, address them appropriately, and work toward a constructive way forward.
DF
Dolly F.
Promising more than can be delivered.
I feel that in the initial interview the company was misrepresented. The interviewer was definitely a salesperson and not accurately representing the availability of matches.Sorely disappointed.
In the initial interview I can see now that it was a big sales pitch and things were misrepresented. My "coach" Rachel was snitty at best. She felt it was unreasonable to expect contact weekly, even if was just a text to say they're still working on things. After a few weeks I received an email asking for my input on the process so far. I was honest. My coach Rachel was the one who responded to the input..... (inappropriate) and I found her to be defensive and aggressive instead of trying to resolve what was wrong. I felt like a child being scolded.
She is not currently available ............... what ever that means....
I have no "coach" assigned at this time and the most recent person to call sounded like it was a bother to even talk to me. I truly hope the calls are recorded so someone can actually hear the conversation.
I would never recommend this company. I wish I had read the comments before I committed to thousands of dollars.
Very expensive lesson learned.
I have no confidence or faith in this process anymore.
Response from The Matchmaking CompanyJan 2, 2026
Dolly, thank you for sharing your perspective. We want to address several points directly and provide clarity around your experience.
From the start, our process is explained both verbally and in writing, including the personalized nature of matchmaking, realistic timelines, and how communication works. Matchmaking is not a sales-driven, high-volume service, nor does it operate on a weekly contact guarantee. As outlined during enrollment, outreach occurs when there is meaningful progress or a potential introduction to discuss, not on a fixed cadence.
You have been an active client for just over 2.5 months. During that time, our team has been working on your behalf and reviewing multiple potential matches. Some options were declined by you, and others were unable to move forward due to availability or mutual interest, factors that are inherent to a consent-based matchmaking process and outside of our control.
Regarding staffing, when a matchmaker is temporarily unavailable, clients are supported by other qualified members of the team to ensure continuity. At no point has your profile been inactive or ignored. Our calls are conducted professionally, and while we understand tone can be perceived differently in moments of frustration, we do not agree with the characterization of our team’s conduct.
We recognize that matchmaking can feel discouraging when expectations and real-world availability do not align. However, we stand by the transparency of our process, the work completed on your behalf, and the professionalism of our team.
We appreciate you taking the time to leave feedback and wish you the very best moving forward.
SE
Sheryl E.
DO NOT USE THIS COMPANY!!! A Complete Scam!!
I would not recommend using this company. One of the most expensive mistakes I have made. They rope you in with a sales contract, and then don't follow their own pitch. Here is my story.
In Feb. of 2024, I signed up with this company. I was promised per the contract “a team of professional matchmakers, with the utmost experience to provide me with a personalized and supportive experience BASED ON MY INDIVIDUAL NEEDS AND PREFERENCES” (New Client Handbook) I was told that my matchmaker would call to introduce themselves, a background screening would be conducted through a licensed private investigator and then reviewed by their Administrative team. That they would review the results of my key life values test and look at my profile in detail. Based on that….they would begin looking for my match. .” This is all from the ( New Client Handbook) None of this happened.
I had no less than 6 matchmakers.
My first was Lori Miller
March 2024: My first match: XXX---This was the first failure in the background check. He was the proud owner of 3 DWI's. 1 away from going to jail.
My 2nd matchmaker was Janel. 2 months later, I got my 2nd match...XXX
who never responded or called even though he accepted the match. My matchmakers response?? “Well, did you try to call him?” uh, no. that’s not how this old school girl works.
My next match….XXXXX…Didn’t work out…after 3 dates…he wasn’t ready for a relationship. Must have skipped that screening question!
Janelle tried to send me on another match a few days later, but obviously was not paying attention to my "personal needs and preferences", he was a smoker. She said, "But he is trying to quit!"
My 3rd Matchmaker quit the company before making me a match.
I did not hear from anyone for 3 months.
I was told that management would be handling me from then on,as what had occurred with me had never happened before. Enter Larry. He never reached out. I had to call him twice.
So my 4th Matchmaker Larry Owens. In late August, Larry matches me with XXXX, Went on one date, not a fit. Again, no where close to my "personal preferences".
Larry then matched me with Mike. This one is a blatant example of how you can not trust their background checks. My personal safety was utterly disregarded on this one.
Mike: This man had restraining orders against him. Domestic violence and adult stalking. He was fired from the St. Louis county police force for stealing company time and forced to resign. I have the link to the article.
A restraining order was issued on him in August of 2024 for Domestic Violence and Adult Stalking. A case that had been ongoing for a year. All of this easily looked up via MoCasenet.gov. This is clearly a deficit in the company's background checking, as this man fell through the cracks and my safety was compromised. The Matchmaking Company needs to change how they do background checks You can't miss theft, DV, and Adult stalking when you are setting up females with strange men. DV and Stalking charges do not show up as criminal charges...they are restraining orders and orders of protection, But women deserve to know this is an issue with a match made. I spoke at length with Larry Owens about this, He blew me off. THEY DON'T CARE ABOUT YOUR SAFETY. They want their money.
After Mike at the end of October, I didn’t hear from any matchmaker through the holidays. In January of 2025, I put my account on hold for 5 months.(I found someone with another dating service) When I returned, Had to call Larry twice, then had to call the main line and speak with whomever would answer the phone. I was given my 5th matchmaker, Shannon H.
Rude…abrasive…aggressive.. from the start.
She matched me first with XXXX. I had listed in my preferences that I did not want to date anyone with children still at home, and the age range for me was 49-60. XXXX had an adult daughter with mental disabilities still living at home, and he was 69 years old. WTH? When I addressed it with her, she said she was gone that week, out sick, and that the computer must have sent out the match. Later, she recanted, and said it was a coworker that was covering for her while she was out. The matchmakers are doing NOTHING. They let the computer do the work, and they make a few phone calls. This is not at all what was sold to me at the initial meeting, nor what is stated in the new client handbook. A couple of weeks later, she matched me with XXXX. He had 4 Children with youngest being 12!!
After that, I got My 6th matchmaker, Sasha Obregon. One guy was a huge pot smoker that was undisclosed to me. Another she tried to match was also a smoker. One just wasn't a good fit. 1 year and 11 months. 5 out of my 8 purchased matches never should have happened. You are better off and safer sticking to dating sites. This place will just take your money. You DON'T get what you signed up for. Thanks for reading. Be Careful!!
Response from The Matchmaking CompanyDec 29, 2025
Sheryl, we want to respond directly and factually to the concerns you’ve outlined.
First, we have thoroughly reviewed your file and the history of your membership. While we understand you are dissatisfied, we do not agree with the characterization of our company or the claim that services were not provided.
Over the course of your membership, introductions were made, feedback was collected, and your file was actively worked, both before and after periods when your account was placed on hold. Holds pause activity by request and naturally extend timelines; this is clearly outlined in the agreement and handbook you signed.
Regarding matchmakers: staffing changes can occur in any long-term service relationship, and reassignment does not mean your file was abandoned. Each matchmaker who worked with you had full access to your profile, preferences, and prior feedback.
On background checks and safety: every client is screened using third-party background-check services consistent with industry standards. Orders of protection and civil filings are not always searchable across jurisdictions or disclosed in standard background reports. We do not have access to private medical, sealed, or non-criminal civil matters, nor can we legally disclose or investigate beyond what is permitted. That said, we take safety seriously and review any concerns raised immediately when brought to our attention.
With respect to preferences: matchmaking is not an automated dating app. It is a human process that relies heavily on meeting introductions and providing feedback. In your case, several introductions were declined or ended early. Declining to meet or immediately dismissing introductions significantly limits our ability to refine and improve future matches. As outlined in our program materials, consistently choosing not to meet introductions will never result in a successful dating journey.
Matchmaking also requires flexibility. While preferences are honored, no service can guarantee every introduction will meet every criterion, particularly when availability, mutual interest, and timing must align on both sides.
Finally, we want to be clear: this service was delivered within the scope of the signed agreement. We reject the claim that this is a scam, that safety was disregarded, or that your experience reflects misrepresentation. We understand disappointment can be emotional and frustrating, but we stand by the work performed, the introductions made, and the process followed.
We wish you the best moving forward and hope you find the relationship you’re seeking.
RB
Rita B.
Complete Fraud of a Company
12-17-25 - In response to the Matchmaking Co comment below: There's definitely a lack of communication and I must express my dissatisfaction with the matches I've received thus far. They have not aligned with the detailed preferences I provided in my extensive questionnaire. I was clear about my non-negotiables:
• Personal hygiene (esp. healthy teeth)
• An active lifestyle
• Core values
• A minimum height of 5'10"
While I do have other preferences, these are some of my top ones. In the introductions I've received—around 6 or so—I met 3 individuals, none of whom met my core criteria. One had a missing front tooth, another had crooked and yellowed teeth, and the third was 5'7" and shared that he had not been active since his divorce two years prior, with a very early work schedule that left him in bed by 7pm.
Additionally, the other matches did not align with my preferences. Some proactively shared their criteria before even meeting, stating they didn’t want to waste anyone’s time. For instance, one person outlined a strict list of requirements, including no pets, no kids at home, no tattoos, no plastic surgery, and a preference for a conservative Christian partner. As I have both a kid and a pet and not religious, I was disqualified. Another person sent me a picture and, unfortunately, his appearance did not align with what I am looking for as he was very overweight and not active. Last one said he was a caregiver with limited time to spend outside of his home and wanted to make sure that wouldn't be an issue should we start dating.
Given all of this, I am extremely disappointed by your assertion that my matches align with my preferences. Had the matchmakers taken the time to know this about those individuals or I known these details in advance, I would not have agreed to meet or connect with any of them. It feels as though the matchmakers, of which I’ve been assigned to 6 or 7, have not taken the time to truly understand their clients' ideal match. In fact, only one matchmaker took the initiative to have a conversation with me to better understand my preferences, but she was removed a few weeks later and that was approximately 6 months ago.
A new matchmaker reached out 2 days ago and sent me a new match—someone who is 5'6", which is clearly not in line with my stated preferences. This only further reflects a lack of attention to detail and my specific criteria.
I stand by my original review, as I feel this service has not delivered on the expectations set forth when I signed up. It has, unfortunately, proven to be both completely ineffective and utterly disappointing.
Review left on 12-15-25 - I paid several thousand dollars for this matchmaking service based on repeated promises that they had hundreds of qualified matches and that introductions would begin within 2–3 months on October 2023. Nearly two years later, that has simply not happened.
Despite the upfront assurances, I have not been set up with any decent or genuinely compatible matches. The 3 matches I've been set up with were not even close to the detailed info I provided for the type of match I am looking for. Communication has been sporadic and largely consists of excuses or vague reassurances rather than results. The service delivered has been nowhere near what was advertised or contractually implied.
For a premium-priced service, I expected proactive matchmaking, transparency, and accountability. Instead, I’ve experienced long delays, unmet promises, and a complete lack of follow-through. This paid service is worse than the free ones. At least with the free ones, I get to see who I'm meeting up with which this company advices you against sharing photos and I've learned it's because they don't take the time to learn what your likes and dislikes are, they just match you with whoever is complaining about not being matched.
If you are considering this company, be very cautious. The marketing and sales pitch sound great, but my experience suggests the actual service does not live up to the claims—especially given the cost.
Response from The Matchmaking CompanyDec 17, 2025
Rita, thank you for sharing your experience. We would like to clarify several points.
Matchmaking is a personalized, consent-based process, not an automated or guaranteed service. While our database includes hundreds of vetted singles across regions, introductions depend on mutual interest, availability, timing, and alignment, all of which are factors no matchmaking company can control. This is clearly outlined in the agreement you signed.
Over the course of your membership, you were presented with multiple potential introductions and ultimately completed three introductions. Each was selected based on the criteria you provided and your interview. Chemistry and outcome cannot be guaranteed, and dissatisfaction with compatibility does not indicate a failure to perform contracted services.
Our policy regarding photos is explained during enrollment and is designed to encourage in-person connections rather than snap judgments. This approach has led to long-term success for many clients. It is not a substitute for understanding preferences, nor is it used to “fill complaints,” as you suggested. All matches are intentionally selected by a professional matchmaker, not assigned arbitrarily.
Communication timelines, pacing, and expectations are addressed in the contract and client handbook. Matchmaking cannot be rushed without compromising quality, and delays are often the result of mutual availability and consent, not inactivity or lack of effort.
We do not agree with the characterization of our company as fraudulent. We delivered services in accordance with the agreement you entered into, and our team acted within the scope of that contract throughout your membership.
We wish you the best moving forward.
EL
Emily L.
Buyer Beware!!!!!
This company is not what they purport to be. The Yelp reviews are spot on. I have had 3 introductions in almost 1 year, two were completely people I would never associate with. $7000 down the drain! It's very disheartening and really unbelievable they can continue to be in business.
Response from The Matchmaking CompanyDec 15, 2025
Emily, thank you for sharing your feedback. We understand how frustrating the dating process can feel and recognize the emotions that come with it.
For clarity, during the approximately nine months you have been an active client, our team has worked on over 10 potential matches on your behalf. Availability is often the primary limiting factor, as introductions require mutual interest and timing alignment from both parties, something we cannot control. As outlined in our agreement, both clients involved in a potential match can accept or decline, which can naturally impact pacing and outcomes.
During your membership, you were presented with five potential introductions, of which you accepted four. Ultimately, four introductions occurred, and you chose not to move forward with the final two opportunities presented. Matchmaking is a personalized and human process, not an automated one, and while we work diligently to align preferences and values, availability and mutual consent are essential components.
We remain committed to transparency and to supporting our clients through what can be an emotional journey. Your Matchmaker will be reaching out to address your concerns further.
KC
Karthick C.
The most useless and unprofessional…
The most useless and unprofessional service I have ever come across. I have had better dates other apps like Bumble for 10th of the price. They don't seem to have lot of people in their system to match . I have been with them for one year and giving this review second time. When I gave it first time they asked to remove saying they will try to do better. But they hav e not so I am giving my honest and full experience.
Reply to their comment 12-11-2025 1:32 PM EST: First of all your match did not even bothered to reply to initial message. I did inform you about this via voice mail to the assigned match maker. This is a lame excuse. I left a VM more than 10 days ago and there was no response. After carefully waiting , I have given this review.
Response from The Matchmaking CompanyDec 11, 2025
Karthick, we appreciate you sharing your experience. We’re still waiting on your feedback from your most recent match, which is an important part of the process to help us improve future introductions.
Our approach focuses on meaningful connections, compatibility, and shared values rather than simply filling a quota, and client feedback plays a key role in helping us achieve that. A member of our team will be reaching out to you directly to review your preferences, gather your feedback, and continue supporting you in your journey.
We remain committed to providing care, transparency, and professionalism for all of our clients.