The Matchmaking CompanyReviews of matchmakingcompany.com

What is not explained to you when you sign the contract is that you cannot make any changes once you sign, i.e. age. Your deal breakers are the only thing they use in matching you. I dId'nt need to pay $3,000 to find a short bald man, plenty of them out there on the dating sites. I am so disappointed in their service!

Initially, very nice and positive. Finally an introduction that went Ok and a subsequent hiking trip and dinner that was also OK. However, she was a snowbird and lives in another State most of the time and would be leaving soon. She was difficult to communicate with due to a hearing disability. Zero contact with matchmaker Audrianna for 3 weeks after numerous calls/texts.

Terrible experience, I had three matchmakers and none of them followed my guidelines. They tried to match me with any male with a pulse. It has been a waste of time and money. When I repeatedly explained my criteria they tried to change my mind and kept telling me, “ hes not a perfect match, but hes really nice” One matchmaker even tried to date one of the matches she sent me out on a date with. I tried to keep an open mind but this was a really bad experience. I don’t know what was worst the guy that coujdbt stand up straight or look me in the eye or the guy that wouldn’t drive his car snd wanted to meet at a bus station. TOTAL JOKE!!!!!

Very weird company, it seems they are only interested in American Old Men, and working for them. Really dated logic. Hmm questionable quality of database.

This experience wants me to be left alone, You make me understand how bad relationships can be by setting me up with women who are my polar opposite in moral values. I keep trying but what that ! None of these matches are anything like me. Don't share my values. Your matches are the biggest disappointment in my life and have only created emotional pain. I don't have any confidence you have the slightest idea of a MATCH for me. This service? Has only created heart ache. I hope you are HAPPY!!!! There are two things perfectly clear to me. First there are very few actual people to match with and second you have no idea who I am and the what the others want in a match. All four of my matches where miss-represented by your so-called Matchmaker. I had to find this out on my own. When something didn't sound right to me the Matchmaker tried to convince me otherwise. What I found out is my matches where polar opposites, morally. I just read the response to my feedback. It felt totally AI generated and completely insincere. Reading your response made me understand how little my feedback to you actually means. Nothing I seem to tell you out my matchmaker seems to care. I have two more and I'm out of this for the rest of my life. You taught me that dating is bad, relationships are worse I don't want to suffer through another bad relationship because you can only give me those types of relationship. I TELL you one thing, you don't listen, you can only deliver the opposite of what I tell you and then you just argue with me. Don't give me my current matchmaker Adriana I can't take her any more, pass her on to someone else. I've contacted your service today. I have 2 more matches left in my contract. I was told I can only work with Adriana, so I have to say no way, I don't want to argue with your matchmaker. She has miss represented everyone she has set me up with. You don't have anyone in your program who is even remotely a "Match" for me. I was told much different at the intake process. Shame on me for believing.

I requested cancellation under the relocation clause of my contract, and the company ultimately processed it after a very prolonged review process. What became clear is that the full contract price had been allocated as a “Program Initiation Fee,” with no separate allocation tied to the introductions included in the program. Because of this structure, the majority of the fee was retained on the basis that onboarding and initiation services had already been performed, even though zero actual introductions occurred. This allocation model significantly limits the practical refund available under the contract’s refund provisions. While it may be contractually permissible, the implications are not necessarily clear when you’re signing the paperwork. Before enrolling, I would strongly recommend reviewing how fees are categorized and how that impacts refund scenarios. Understanding what portion of your payment is considered “earned” simply upon enrollment (regardless of any introductions) is essential. Contracts are not just about services promised, but about how fees are allocated. Taking the time to fully understand that structure is important for informed trust. After all, trust matters when you're looking for love ... I learned this the hard way, and I hope this helps someone else pause and read carefully before agreeing to work with this company. Do not allow yourself to be rushed (like I did) because your appointment time is up. (I will leave my review about their actual services behind, but it is a one-star for me all around)

FRAUD!!!! Do not use this company. After a VERY, VERY disturbing first date and LAST, and after MULTIPLE attempts to reach my “matchmaker” SHANNON, it took my assigned “matchmaker” five days for me calling calling to get in touch with her. She then scheduled an appointment to discuss and I have NEVER heard from her even after she NO SHOWED on our SCHEDULED appointment with me. When I finally connected with an assistant manager and explained what happened, I was told he didn’t believe their male client would behave that way. I was not only ignored, but completely dismissed. This situation was handled in an extremely unprofessional manner. While the company claims they “don’t do refunds,” there also appears to be no accountability when a client has a genuinely upsetting experience. To put this in perspective: while on the date, a busboy at the restaurant actually asked me if I was okay when I went to the bathroom. If a stranger can recognize something is wrong, it’s alarming that the company I paid could not—or would not. They state that each male goes through a background check. That might be true, but if you feel unsafe, objectified or harassed during a date from one of THEIR clients , they will dismiss you and just tell you it’s not their problem and to just try again. And, of course, after the company ignores your phone calls, emails and texts and completely LIES to you about what they verbally promise. The overwhelming “ick” I felt after the date was made significantly worse by how little concern or seriousness this company showed afterward. If you’re comfortable paying to feel objectified and dismissed, this may be the service for you. Otherwise, I strongly recommend looking elsewhere. I’ve asked for a full refund and they have denied it with zero care of my experience. The responses from owner are dishonest! They only want your money ! STAY FAR AWAY!!! Unless you want a company that is ok with their clients HARASSING YOU!! **** I still Have NOT heard from my matchmaker! The response to my claim is not true at all. **** read other reviews, if I could give this company negative stars I would do that. **** Do NOT sign a contract!!! It locks you in no matter what! Protects the business and NOT the client! **** Money making scheme **** WORST CUSTOMER SERVICE IVE EVER EXPERIENCED

Worst company ever decided was too expensive. I canceled within 2 days and now they want more of my money. Just received a letter wanting more for something I would never use now. This place is a scam and only after your money. Use someone else