The Matchmaking CompanyReviews of matchmakingcompany.com

My family has had a very disappointing experience with The Matchmaking Company. My father signed up for their services and paid $5,000 during one of the most difficult periods of his life. At the time, he was going through a devastating divorce, battling Stage IV prostate cancer, and struggling with severe emotional and mental health challenges that ultimately resulted in hospitalization. Given his circumstances, we believe greater care and compassion should have been exercised before accepting such a significant payment. We have since requested a refund and asked the company to review the situation in light of his documented medical and emotional condition. This review is not about the concept of matchmaking services. It is about how companies treat vulnerable individuals during times of extreme personal hardship. We are disappointed by our experience and hope the company will do the right thing by reviewing this matter fairly and issuing a refund. I encourage anyone considering these services to carefully evaluate the costs, terms, and commitments involved before signing an agreement.

I’m sharing my experience with The Matchmaking Company so others can make an informed decision. I signed up for a package that included 12 quality matches for a significant fee. Based on the sales process and onboarding, I expected personalized matchmaking, consistent communication, screened introductions, and matches that reflected the preferences I discussed in detail during the questionnaires and multi-hour consultation before signing the contract. Unfortunately, my experience did not match what was presented. The quality of the introductions were disappointing and, in my opinion, below what I have experienced using dating apps. A couple of matches did not respond to initial communication or ghosted before the initial meet-and-greet.I had clearly communicated that I was looking for matches within a certain age range, with compatible political values, and with similar long-term relationship goals. Several introductions did not appear to reflect those preferences. For example, I was matched with people outside my stated age range (they were 17 years younger) and with political views that were specifically discussed as important compatibility factors during onboarding. I tried to address these concerns through conversations with the matchmaking team, but I did not feel that my feedback led to meaningful changes. Over time, it felt less like a personalized matchmaking service and more like I was being moved through a process so the company could count introductions toward the package. The lack of communication was one of the most disappointing parts of the experience. Communication was inconsistent at best, and I often had to initiate follow-ups with my assigned matchmaker. At times, I went months between meaningful communications, which was frustrating given the cost of the service and the expectations set when I signed up. I understand that matchmaking cannot guarantee a relationship or even mutual interest from every match. However, I did expect the company to provide the level of personalization, communication, and care described during the sales process. Based on my experience, I would not recommend The Matchmaking Company to someone looking for a transparent, personalized matchmaking service. For anyone considering them, I strongly suggest asking detailed questions in writing before signing a contract, especially about match criteria, communication timelines, what counts as a “quality match,” refund policies, and exactly what is included in the package. I would have felt differently if the company had been more responsive to feedback or had adjusted the approach after repeated concerns.

Times have changed and I understand that most people go on-line to find a partner. As you get older this isn't so easy as there are so many scammers out there. Unfortunately my experience with the Matchmaking company in Ft Mill was similar; in that they assured me that they would find a suitable match; when in fact they were simply trying to check off a box every 6-8 weeks that they had found an introduction. And I had nothing in common with any of them. They either lived 2 hours away or were on a totally different path. Don't waste your money. It was $7K wasted! Better to spend your money on nice vacation - because these people don't care!

I been a client since January 2026 in the Denver Front Range. Only received 3 matches. One match was a no show, but counted against my matches. The other two matches did not match my categories. Only one matchmaker for the entire state of Colorado extremely slow response and does not listen to desired categories. Do not waste money and time with the Matchmaking Company. Not even staff to deliver matches.

Joined up, went for the cheapest package available as work was quiet at the time and it is fairly pricey. Still shelled out $2500 for a 4 date package. But I thought ok, you get what you pay for. Or do you? After paying and an initial flurry of activity, background check etc......silence. Then I got offered a date with a woman older than myself which I turned down, which was met with disapproval and an argumentative response from my very young sounding matchmaker. I then told her I no longer wished to deal with her and I wanted to speak to a manager. A couple of days later I got a call from my new matchmaker and within a few days she set me up on a date with a woman who could not have been more of a mis match for me. Complete opposites, with nothing in common. And since then, silence. I don't want to call and ask whats going on because I know I'll immediately be paired with someone, anyone, to reassure me that I'm not forgotten. On the other hand I'm wondering if I don't call them, will I ever hear from them again? In my opinion, a waste of very hard earned money.

Not a wise investment and are your ready to release your private information? I have been asked by Naomi from Matchmaking and their corporate attorney Chase to remove my review and I will be released from my contract. This is what I wrote to the attorney: Step back please. Let's reframe this. I am the person whose privacy was violated by an Executive member of Matchmaking, who did not follow Matchmaking's policies, as stated by their advocate, in writing and verbally by a second employee. I am the one who was wronged. If you want the review removed you should refund the entire Matchmaking contract price of $6,995. I value my ability to write reviews and love saying well done. So this negative review is costing me $$, but honestly, it is more important that you understand how your privacy is "handled" and how women are "processed through." I am tall, pretty, and athletic. First match said I was stunning. Next two matches were completely inappropriate. The second man had difficulty walking. It has now been 8 months without a match. When I signed up I was told there was a large pool of men and in fact 2 guys were just perfect for me. I did ask how large the pool was, but was never given an answer. My bad for not obtaining that information So ladies, they really are NOT there. I paid $7K and have had 3 matches in 17 months. I may be 85 by the time I have met all 8 of my matches. That was not my plan. My third match told me that he had started in February and had a match every month. So if you are a guy, perhaps you will have more opportunities. Yes, my MM was to call me, didn't. So I wrote an email and sent a text to explain my concerns and basically was told, "you signed a contract." Sorry, I made a bad investment based on an enthusiastic sales person and at an emotional moment of loss. Ask about the pool of people, ask how frequent are the dates, ask how many MM folks they have working on your behalf for starters. And the most recent "match" was given my name, my location, and my date of birth. He elected to research me and call me and left at best a rather "socially awkward" messagee, not once but he called three times. This personal information was released without my consent. It was an "executive" review. The MM participants pay $20k to join the Executive program. Don't sell yourself. I am sorry that I have to say this. Be informed and don't sign a contract with Matchmaking without having a heartfelt evaluation of the pros and cons.

This is awful, I could have done better in a bar. You pay a lot of money for a service that was the worst - went on 4 dates, none lead to a second date, 3 of the guys had health issues like my husband who I lost. I am not interested in becoming a caretaker AGAIN, not to mention there was no chemistry, plain awkwardness, I did what I could do to just get through the date- this company is just plain awful. I would not recommend it to anyone. Very disappointing.

As of this writing, I have been a client for over 10 months and still have yet to go on any dates. As others have mentioned, they simply give you a phone number, and you figure out the rest. THIS IS A BROKEN BUSINESS MODEL. They claim better curated matches and a more engaging experience than dating apps....but the same issues still exist as two women I matched with just ghosted me prior to even talking on the phone or meeting up. I asked the matchmaker why she thought the lady was a good fit for me and her response was "she's really pretty.",,, reflecting the level of compatibility analysis provided. We all know looks alone cannot sustain a long-lasting committed relationship. They will advise you to trust the process without clear communication or road markers on your journey. Don't believe the hype of them having lots of people in their database waiting for you...if none of those people meet your criteria than it's a moot point. You may get paired up with matches simply to help burn up your matches to meet their obligations. They probably should not have taken me on as a client if they anticipate it would be difficult to match me. Yes they will offer trite reminders that dating can be arduous. We all know that..if it were easy than no one would need your services. But we are not getting any younger, and if you are expected to wait months - potentially years between matches, then it seems counter-productive to your mission statement. They may advise you to check in with your matchmaker to see what is happening. But if you are paying top dollar as a client, then why do you need to remind them that you even exist?