The Matchmaking CompanyReviews of matchmakingcompany.com

This company is a scam fraudulent company targeting unsuspecting Reno locals. Please search the case RSC2026-000598 in Reno Justice Court for the open case. I only hope if you’re searching this you have not met with or done anything with this fraudulent horrific company. I will be working to ensure everyone in the area knows the terrible company this is. They changed their name from Sierra Matchmakers after repeated horrible reviews to try to get away from their notorious reputation. This is a nationwide scam ring. There are Nevada legal requirements about concealing material facts, giving misleading information and high pressure tactics. I cancelled same day within hours without their sales rep ever validating my identity which they state is a strict requirement to membership so obviously no services provided and they still charged my card 4 days after, 3k and then after being emailed called sent certified mail tried to decline cancellation. I live in Washoe and will repost the case number so you can be sure to look up the facts yourself. BEWARE of this scam business Nevada NRS 598.0915(5) — a person engages in a deceptive trade practice if they knowingly make “a false representation as to the characteristics, ingredients, uses, benefits, alterations or quantities of goods or services for sale.” Corroborating reviews from other customers with the same complaint help establish this was knowing — a pattern, not a one-off exaggeration. 2. Misrepresentation about when the contract took effect NRS 598.0923(2) — a deceptive trade practice includes when a business “fails to disclose a material fact in connection with the sale… of services.” Being told the contract wouldn’t be effective until the next business day, then hearing something contrary once you tried to cancel before that date, is a misrepresentation of a material fact about your own agreement — separate from any statutory cancellation window. This also stands on its own as a basic contract-formation argument outside any statute: their own agent’s statement about the effective date is part of the deal, and you acted (cancelled) within the window she gave you. 3. Zero services rendered No specific consumer-protection statute needed here — this is ordinary breach of contract and unjust enrichment under Nevada common law: they took payment, provided nothing, and didn’t refund despite a timely cancellation attempt. 4. Remedy / private right of action NRS 598.0915–598.0925, enforced through the consumer-fraud private right of action, lets a prevailing party recover damages plus costs and reasonable attorney’s fees — meaningful leverage in small claims or beyond. affairs

I would definitely NOT recommend this dating service. I signed up March 6, 2026 and have had 1 legitimate date!!!! It is now almost July 1st and they have literally ghosted Me. Whenever I reach out I’m sent the same automated message!! I'm a client that's retired and always available to go on a date 24/7!! In addition to the one date I had, several months ago, the following reasons below should be enough for you to run, not walk, away from this company: 1. There's a total lack of communication on the matchmaking companies matchmakers to reach out unless YOU reach out and even then, I'm still waiting for a 2nd date for almost 2 months!! When I signed up they stated “ that there were so many men in my age range and what I was looking for!!” The reason I joined this expensive and promising company was to avoid dating APPS and to meet quality men. Now, I signed up with several dating apps and meeting several quality men and going on dates weekly!! 3. Their costs are very high for the service promised and provided. The more YOU call them, the more they change your agreements and/ or their guidelines, as to information they can share about their clients or your potential dates!! So, don’t waste your time and money on this overpriced and under experienced company…. Join the apps and surround yourself in places where you’ll meet quality people and you will!!

Hard core pressure to "purchase" a service. Advertised timelines are not met. They did not READ my file. Deal Breakers for me were: I did not want to be a Nurse, I did not want to be a Purse, and specific on Politics. Matchmaker called with a "date". First off the Politics was totally unacceptable. Pressure to go on the date anyway. I agreed to meet this person. Matchmaker called back 5 minutes later to tell me this man had a stroke, and not to be worried. I stated again, I do not want to take care of anyone. She said he was fine, didn't need any help, etc. When the man called me I could not understand him, because his speech was affected by the stroke. Not good. I agreed to meet and asked him how I would recognize him. He said he was in a wheelchair. I CANCELLED the date. I asked for my money back, several times. Very upset. Two weeks later another Matchmaker called me with a new date. I said I wanted my money back, he said I would never get it. Later the first Matchmaker called me back to calm me down. Said she had the perfect date, hard core pressure to accept. They are suppose to vet all clients for background - fraud, crimes, bankrupts, etc. I agreed to have lunch with this man. All he did was talk about himself, his ex wife, his deceased girlfriend. Very pushy Never asked one question about me. The next day I texted him to politely say I was not interested. Then I started getting threatening texts. I reported this to the Matchmaker - I printed out all the texts. I asked for my money back, she said I would never get it. I do not trust these people, they lied to me, they put me in harms way. Do Not Ever use this company.

I would like to know what that lady did with my personal information? When I told I wasn't going to pay that much for their service she took my with my information and threw it in the bottom right hand drawer of her desk and crossed her arms and told me to think about it. I am worried about what she has done with my information? I sent a message to this company about a week ago. Haven't gotten a reply.

Do not do businesses with this company there is nothing honest about them. This company WILL swindle you out of your money and lie and tell you whatever to get you to trust them. They have a recruiter who persuades you to go in. These people will not take no for an answer and keep pushing.. they ask you how much you make and create a "special discount pricing" only for today and push to get as much money from you. When you say no, they offer a cheaper "special pricing" and tell you only for today through coercion, manipulation and pressure you into purchasing. Typical high-pressure sales tactics. You believe everything they've told you about the program and they make it seem like every client chooses from these packages because if other clients are investing, that means they're as serious about the program as you are.. so you think. They never tell you're signing a contract. They tell you sign here initial here by this point you trust everything they're saying, but they're being very deceptive because every time they tell you something, they never look you in the eye. They make you pay absorbs amount of money and they recruit people for free and match them up with you. Even when you ask, they lie to you about your Match paying and have even changed documents on your preferences just to match their narrative. The company representative Chase Overstreet is very rude and takes what you say out of context and when you give feedback you're called a liar. He openly admitted the company does not care if you read their contract or not (which they purposely have you unknowingly sign). There's no way for you to find out any of this UNLESS you file complaints, fight back for your money or take them to court. That's when they openly admit everything they hid from you in regards to the matches not paying "promotions" while they charge you or give you "special pricing". The best thing you can do file multiple complaints to the state attorney, FDACS, etc. They say they've been around for 25 plus years but has only been actively registered for 4 years.. you can't believe anything they tell you... all they care about is your money and how much they can get out of you..

This is a scam. Filled out all the info and next thing I know I’m getting calls about loans from different numbers. After I block report spam and delete, I get called by a new number. Filling out their form is the only connection to the spam calls about loans. No one ever called or emailed me from The Matchmaking Company. Sad too because I don’t know how Trust Pilot missed this.

If your idea of matchmaking is filling out questionnaires similar to online dating profiles, paying premium prices, and then leaving the rest to strangers, this may be the service for you. While successful matchmaking requires both expertise and a genuine effort to understand clients, my experience left me questioning whether either was consistently present. From my first match, I openly communicated my concerns, particularly regarding what was promised during the "sales" process. While engaging and persuasive, I never felt truly heard. The same pattern continued with the two matchmakers assigned to me. I am still awaiting a call from Elizabeth that was promised in February, and Isabella has been excellent at saying, "I'll connect with you next week." Unfortunately, those follow-ups rarely materialized. It has now been over a week since I requested contact information for a supervisor or complaints department. Historically, whenever I raised concerns, one of the matchmakers would reach out, but meaningful consideration of my feedback never seemed to follow. At times, it felt as though my stated preferences were used as a guide for what not to match me with. When I expressed concerns, I often felt positioned as the difficult client rather than a paying customer seeking the service I purchased. To keep things light, my friends have certainly enjoyed hearing about what became an unexpectedly entertaining dating adventure. Match #1, "The Cowardly Lion," communicated almost entirely in vague generalities and somehow managed to avoid answering, and did while speaking in plurals. Still living at home? Match #2, "The Tin Man," did not have a vehicle, stood me up twice, and eventually attended a free event I was hosting after borrowing Auntie Ann's car. He later invited me to my own church. Match #3, "The Scarecrow," was the most concerning. Although background checks were reportedly completed, he actively participated in one of the two deal-breaker activities I had clearly identified as non-negotiable. Combined with a volatile temper, the experience left me feeling both drained and uncomfortable. Of course, dating involves getting to know people and discovering compatibility. No matchmaker can predict chemistry. However, many people invest in professional matchmaking services to increase the likelihood of meeting individuals who share similar values, goals, and relationship intentions. That foundational level of compatibility should not feel optional. I understand that life circumstances vary. Living with parents, returning to school at 45, or focusing on debt repayment can all be admirable choices. What is less attractive is using those circumstances to explain why someone believes they cannot meet a partner's expectations. That's a personal insecurity to address, not a compatibility issue for someone else to carry. I recognize that matchmakers cannot know every detail about every client they introduce. However, none of the matches I received remotely resembled what I communicated I was seeking. Friends and family who know me well were consistently surprised by how poorly aligned these introductions were. Had I encountered these individuals on a dating app, most would have received an immediate left swipe. Instead, I paid a significant amount of money for a service that promised personalized matchmaking and delivered experiences that felt random at best and concerning at worst. At the end of this journey, I am left with a smaller bank account, diminished enthusiasm for dating, and a collection of stories that sound more like a dating-themed fairy tale gone wrong than a premium matchmaking experience. Update: After posting my review, I was asked by the company to remove it. Since 6/25, I have yet to hear from upper management. According to Isabella, they are "very busy," but somehow had time to reach out when the purpose of the call was to present another match and encourage me to take down my review. She again said her famous, next week line. As she stated, my review may be deterring my match from finding me. Oh no!! Respectfully, this is not a desperate plea to find a man. This is a customer service issue, and if that was not clear from my original review, I am happy to clarify. I have accepted the matches provided. I understand that matchmaking involves trial and error and that allowing someone else to help find a connection comes with uncertainty. I never expected perfection or a guaranteed relationship. What I did expect was communication, honesty, and follow-through from the company I invested in.

The interview sell was great. The reality was different. The matchmaker doesn’t respond. The matches so far have been way off, don’t meet criteria at all. You can do better on free apps than this very costly farce.