Master SpasReviews of masterspas.com

I’ve spent $2500 in repairs during the first 4 years of owning. Ready to give it up 😩

From the minute I walked in the door, it was very high pressure sales. Like, uncomfortable pressure and in-your-face stats/tactics talking about the competition and how they're "better". It felt dirty, smarmy. Then the owner came over and actually said "We can give you a great price today! Or we can charge you full price when you come back - we like that too!" He actually said that to a potential customer. Does he not realize that any halfway intelligent person understands that they need to perform due diligence and research products/services/retailers before making a decision on a large purchase? I suppose they don't want me to actually do that research. I literally just laughed when he said this. I will not be back, and the reason has nothing to do with their products. It's because they treated me like a child, then made laughable threats in order to make a sale. Terrible, terrible experience. I felt like I needed a shower when I left.

MasterSpa no parts We have a Masterspa Twilight Series. The dealer never filled out the warranty or the date of purchase. We paid $8999. The pump went out on 5/21. no parts available. most spas can use a generic pump. Not Master Spa. So basically I have a very large piece of worthless junk in my backyard.

Their "Master Force Bio-Magnetic Therapy System" is classic pseudo-science, which means "sounds like science but is actually anything but". A local salesman claimed that the American Medical Association says it works. Not only could I not find any evidence that that's true, I found the opposite - every study I found concluded that magnets do nothing, except for a placebo effect. I encourage you to research it for yourself, think critically, and demand evidence.