MassGenieMassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping.MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.
MassGenie (massgenie.com) has 614 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 45 reviews with 3 stars · Clear filters
Jay X.
basically you can't return an item. I emailed and submitted request online, no one responded in a week. WOW!
Response from MassGenieMay 27, 2019
Thank you for posting your comment here. May we know the date of your return request? We hope to hear from you soon. Thank you.
Tim O.
Could be simpler to purchase things
Response from MassGenieMay 23, 2019
Thank you for commenting here. Is there anything we can do to make your shopping experience at MassGenie better?
vinny W.
Don't know much about Massgenie, but any more deals like this one and I've gotta make a point to return soon
Response from MassGenieMay 16, 2019
Thank you for commenting here. Please visit our website regularly in order to get the great deals we offer. In case you need our help, feel free to send us an email at [email protected] or call 888-572-6193.
Janine N.
Customer Service Representative didn't know procedure, causing me to miss a deal. Good thing it became available again.
Response from MassGenieMay 16, 2019
We sincerely apologize for the information provided by one of our CS Representatives. We will make sure to talk to our whole CS team about this matter. In case you have additional questions, feel free to send us an email at [email protected] or call 888-572-6193. Thank you.
Robert G.
i tried this same deal like 3 weeks ago and it didnt work. if it works this time i'll give a better rating. it sucks that you have to have enough people join this deal to get it. it would better if you could out right just buy this..
Response from MassGenieJun 21, 2019
Thank you for your feedback. Joining a Power Deal is actually the fun that we give our customers. But no worries we will take note of your comment too. Have a good day!
aaron W.
Fast easy and trustworthy
Response from MassGenieMay 13, 2019
Thank you for commenting here. We look forward to doing business with you again. In case you have questions, feel free to send us an email at [email protected] or call us at 888-572-6193.
Chris S.
Mobile device usage tough
Response from MassGenieJun 21, 2019
Thank you for your comment. We are continuously upgrading and working on our system to be more user friendly for our customers to easily browse on our site. Have a good day!
Dom
Great job! Too many steps to make purchase, but great prices.
Response from MassGenieMay 10, 2019
Thank you for commenting here. We're finding ways to make your buying experience better. In case you need our help, feel free to send us an email or call us at 888-572-6193.