MassGenieReviews of massgenie.com

I purchased headphones and returned them unopened. The refund was never processed— and Massgenie sent me an email saying they can’t help me with a refund. That’s nearly $300 down the drain. Bad bad bad.

I purchased 4 deals about a year and a half ago. I obviously have them still as i only needed one code per year. My son has come of age and wanted his own PS Plus membership. I marine my surprise, when NONE OF THE CODES I PURCHASED WORKED! Imagine my bigger surprise, when the message says they have already been used. I am in the process of either having them give me new codes, or I will be getting legal representation. Where I come from that is called fraud.

Refunded my money after 2 weeks of order was placed. No email why of the refund will never buy from here

Not enough info when you first try out massgenie and pushed button to order items for power genie.

I Placed 2 orders with this company. The order confirmation states that a shipping confirmation will be sent out within 2 business days. 4 business days later and yet I am the one that had to call. Their explanation was that I had written the contact email incorrectly. Really? then why did I get email confirmations in the first place. Moving forward, the orders were cancelled because the supplier did not front the posted price in MassGenie.com (im okay with that) though this is not the way to conduct business. However, why was I the one that had to call to find out. Not even an email sent. I'm still waiting on my refund which according to them will take 5 business days. If the refund is as complicated as they are..OH MY.. I'm in for a ride. BUYERS BEWARE OF PRODUCT PRICING IN THIS WEBSITE. DO NOT BUY FROM THEM. TRUST ME, ULL REGRET IT.

Had to order twice, lost great discount.

massgenie sold me a kindle paperwhite and sent a regular kindle in poor condition and when I contacted them massgenie said they did not have the paperwhite kindle to send me they did this to all of the buyers 500 of us and the two choices was to send it back or keep it at a discount to avoid the hassle of sending it back I took the discount and traded it in with amazon I lost 4 dollars in the deal but didn't have to deal with sending it back this was the first and last time I will deal with massgenie they have done this before do a search on google BEWARE OF MASSGENIE

Ordered Paperwhite kindle and their affiliate Dealguru shipped out a bunch of beat up (supposedly reconditioned) non-paperwhite versions. Return process is not prompt. Complete waste of time and effort.