Valued C.
I've had one successful purchase from…
I've had one successful purchase from MassGenie and one unsuccessful purchase. I understand the nature of how massgenie operates but my failed purchase was a confusing experience. I believe it was because not enough people bought the item but I'm not sure. It's that confusion that causes me to downgrade me rating.
Response from MassGenieMay 3, 2019
Hi, Thank you for commenting here. Upon checking your order didn't go through because the power deal was unsuccessful, meaning there's not enough buyers joined. Having said that, all the pending pre-authorization on your card were automatically reversed to your account. Should you have any further questions, please feel free to send us an email at [email protected] or call us at 888-572-6193.



