Massage FEReviews of massagefe.com

Response from Massage FEDec 27, 2024

Thank you, Sarah, for your fantastic review! We’re thrilled to hear that you had such a wonderful experience and that you even came back with your mom and girlfriend to share it. Your support and kind words mean so much to us, and we’re delighted that you enjoyed your visits. We look forward to welcoming you all back again soon! The Massage FE Team

Response from Massage FEDec 10, 2024

Thank you for your thoughtful feedback! We're delighted you enjoyed your experience and found our space clean and soothing. We appreciate your suggestion about better communication during treatments and will ensure our team keeps this in mind moving forward. We're excited to welcome you back for your next session! The Massage FE Team

Response from Massage FEDec 10, 2024

Dear Sydney, We are deeply sorry to hear about your discomfort during your session. As a professional and ethical establishment, our priority is to ensure every client feels safe and valued. We made every effort to address your concerns during the session, including offering to provide another therapist to continue your service. At the time, you shared with our manager that everything was fine and opted to stop the session for personal reasons. If there were specific concerns during your visit, we would have gladly resolved them for you—our goal is to ensure no client feels troubled or unsupported. This is why many clients trust us for their massage needs. However, it seems there may have been some assumptions made about our service that do not align with our professionalism and commitment to ethical practices. For the different members assigned to your session, please feel free to check our FAQ page, #2, which states that you can request a specific therapist upon availability. However, please note that if there are any changes in therapist assignment for your session, we will not provide prior notice. We genuinely encourage open communication and invite you to share any further details with us directly so we can continue to improve and make things right for you. The Massage FE Team

Response from Massage FEDec 1, 2024

Thank you so much for your kind words! We are absolutely delighted to hear that you enjoyed your experience and felt it was the best massage you've ever had. Your satisfaction is truly our top priority, and it means a lot to know that we met your expectations. We look forward to welcoming you back again soon and providing another relaxing and rejuvenating session. If you have family members, friends, or anyone else who could benefit from a massage, we’d be honored to have them visit us. Please feel free to refer them, and we will make sure they receive the same exceptional service that you experienced. The Massage FE Team

Response from Massage FEOct 2, 2024

Thank you so much for your kind words, Lloyd! We're delighted that we were able to accommodate you on the same day and that Mary provided you with a great massage. It’s always our goal to make sure every guest feels relaxed and welcomed from the moment they walk in. We can’t wait to see you again when you’re back in town! The Massage FE Team

Response from Massage FESep 27, 2024

Thank you, Aisha! We’re so pleased to hear that you had a pleasant experience with us. Providing a comfortable and relaxing atmosphere is always our goal, and we’re happy we could achieve that for you. We look forward to welcoming you back for another great experience soon! The Massage FE Team

Response from Massage FESep 19, 2024

Thank you for the wonderful review, Jim! We're so glad to hear that both our receptionist and therapist provided excellent service and that you enjoyed one of the best massages you've ever had. We're also happy you found the spa clean and inviting. We look forward to seeing you again soon!

Response from Massage FEJan 22, 2024

Hello, Sergio. Thank you so much for your time to leave us a positive review on Trustpilot. We appreciate your support. Please stay warm and we look forward to seeing you soon.