Delbert F.
Very quick response
Very quick response

Mason Genie was born out of a simple love for mason jars and a passion for keeping food fresh. We're a small business on a mission to make food preservation easy, affordable, and enjoyable for every home.
Mason Genie (masongenie.com) has 186 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Delbert F.
Very quick response
Cynthia H.
Made an error in ordering. They took care of it immediately! Great customer service.
cstamour
My request was fulfilled quickly and it was much appreciated. I did order your product from Amazon. Thsnk you.
Lynn G.
Easy to fill out warranty form online and a quick response.
Julia M.
I emailed Mason Genie about an issue with a product and they responded within 24 hours with easy to understand instructions. Marie from Mason Genie was helpful and professional and facilitated a replacement product with no hassle. Love their products and love their customer service!
BrookeLynn D.
Quick to respond to my issue with putting the wrong shipping address. Thank you so much!
Mary
Where has this been my whole life. It works great and I love that my produce is as fresh as the day I bought them. One of my favorite gadgets in my kitchen and I use it everyday. 💓 customer service is awesome. My order can quick. I will be ordering more for friends a gifts.
Loretta W.
I made a mistake as I tried to delete the additions item on my order. I ended up with duplicate orders. Your representative was ‘spot on’ and deleted the duplicate after I sent an e-mail. Thank you for your prompt action.