MashableReviews of mashable.com

Scam company and whatever you do don't click on this site or purchase anything or give card information. You will get charged hundreds for nothing. Plus they stay free shipping and you will get charged close to $50 for that as well. They do not refund money even if you cancel order within 5 minutes of order that you accidentally put through. At best they will give you store credit which you will never ever want to do, especially with them.

Ooof, I would NEVER buy anything from here again. My opinion is they do not vet their products and then when you alert them to the issue they attempt to say it is a technically issue for the manufacturer to handle. I bought a product that quickly realized, in my opinion, was a terrible product, SalesKingPin Copywriting Tool, but the primary reason I bought it, was to rewrite copy in “a click.” My opinion is this functionality plainly doesn’t exist in the platform. I noticed StackSocial within about an hour of my purchase. Keep in mind your invoice will say “Feel free to contact our friendly Customer Support Team.” Except I did NOT find them friendly or helpful, but immediately dismissive. Anyway, after several back and forth, emails they didn’t seem to care to stand by their customer but instead said it was a technical issue. So 1. I would recommend no ever purchase from Mashable/Stack Social. 2. I contested the credit card charge this morning. 3. I would have preferred IMO that that would have done the honorable thing in this situation, of taking the time to understand the customer concern, acknowledge the situation isn’t right, and take prompt corrective action to resolve. They did not. Also, beware that you are getting a Mashable offer, processed via StackSocial, for a third party product, it seems like a business model designed around plausible deniability in my opinion.

I bought a headset that clearly is not working. They want me to set up a zoom call with them to fix it. I told them no, I don't have the time or interest to do it (I would rather write this review warnign others). I bought a new one on amazon(which takes returns without a problem) and will throw out the broken one.(Not worth the time to complain to AMEX) Hope this helps, I would avoid this site. The fact that they can not handle a simple return makes it not worth dealing with them.

Mac Microsoft Office would not load because the licenses had been used. We purchased 2 license packages (4 licenses) and tried to load each license on separate computers. None would work. I contacted mashable asking them for my money back. I provided proof that the licenses had been used. They wanted more information that I couldn’t provide since the licenses were no good. It was explained to me it was needed “for their records”. After approximately 26 days (and having to reopen the case since the problem wasn’t resolved; I went to my credit card companies and they resolved the matter in my favor.

I bought a lifetime subscription for storage for thunderdrive through them and it's a complete scam

I saw an offer on 11/11 to buy a $100 gift card via Restaurant.com for only $11.11 cents. When I received a redemption code I read the fine print. The gift card could only be used at certain well known restaurants to discount meals. Morale of the story. Offers that look too good are in fact bogus. I complained for several days demanding they issue a full refund to my credit card company. In fact I called my credit card company that same day and told them what happened. They said try and work it out first and then call them back. Mashable does not offer customer service phone support. Another good indication they are a scam company. I will now call my credit card company back today and hope they will issue me a credit. Also I forgot to add this.Mashable says all offers are final! Update as of 11-18-Mashable finally relented and gave me a credit for the full amount and tax on my credit card.

I wish I had read TrustPilot before dealing with Mashable Shop. It is indeed a scam site. I bought a so called voucher for SpeechNow, it didn’t work. I can’t even get an email to send to their support at address. On NO ACCOUNT should you use this site.

Bought a supposedly "Apple MagSafe Charger" from Mashable, and it's a fake. I was able to confirm this as I am not able to verify the firmware update number on the charger. Very disappointed and won't buy from them again.