Marvel JacketCustom & ready-to-wear leather jackets for men & women offers a vast range of Fashion & Celebrity Jackets, Hollywood & TV Series Costumes trending at the most happening online destination.
Marvel Jacket (marveljacket.com) has 120 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Costume & Wedding · San Carlos, California
Excellent
Costume & Wedding · San Jose, California
Excellent
Costume & Wedding · San Leandro, California
Excellent
Costume & Wedding · Los Angeles, California
Excellent
Showing 68 reviews with 1 star · Clear filters
Tim
Paid for expedited shipping to get here when I needed it. Still didn’t get here and customer service didn’t care. They gave me an address to ship to Pakistan which is more expensive than the jacket itself. Wouldn’t refund either. Do not buy from them.
Chris Van W.
I order two sons of anarchy vests. It took them eight days to finally get back to me via email if you call their number on their website it’s disconnected. I received an email from a person named Jacob who stated he would send me my tracking information. Fake news I have sent 16 emails back to this company with no response. At this point I still have not received the vest and the party I needed them for is tomorrow. Marvel jackets you guys really suck.
Vienna V.
Very disappointed. Ordered from the Netherlands. Assumed it looked absolutely nothing like the picture, poor quality. It will cost me twice as much to return. Very very angry. This is really misleading. And they don't meet me with a return receipt! With picture of Snoop dogg on the front of the site. If you sell something you must say its a replica. Im so upset.
D.J
Coat was not as described and and very very poor quality I would not buy a thing from them again and good luck trying to get you money back you will only get a portion payment back never again
Response from Marvel JacketFeb 10, 2021
Hi Darrin, Thank you for your review. Our sincere apologies for your subpar experience. We sincerely appreciate your feedback, and we are very sorry if you feel that our service quality has decreased. Our team is committed to working on recovering your trust and making your experience unforgettable for the right reasons. As for the partial refund, our customer care team offered you two options, return the product and get a full refund as per PayPal's and our return policy or accept a 70% refund and you chose the second option. Thank you for your time and flexibility. Regards, Marvel Jacket Care Team