Marvel JacketReviews of marveljacket.com

Hi, I ordered the "Amazing spider man Peter Parker jacket" on april 9, 2024. The jacket arrived on april 25 with ups. The fabric of the jacket is a disaster. It is VERY thin and the inner lining seems to be a kind of plastic bag. But the worst thing is the size. I ordered Large but the jacket sleeves are so small, that I thougt, I'm in a kind of wetsuit for divers. And I'm the opposite of a bodybuilder... No problem, I thougt, on the HP they say: Change your mind? No problem. Our return process makes it easy. We offer Easy 30 days returns."... That's simply not true ...I wrote them several times, 24th of april, 25th of april ... but nobody answers. And hey, thew say: "Customer service is live 24/7" ... So please don't be as stupid as I was: Don't buy from marveljacket. Quality is very bad, nobody cares about your issues and most things they claim on the HP are simply not true.

DO NOT ORDER FROM THIS COMPANY. I ordered a sweatshirt and it was not at all what I was expecting. I immediately tried to contact the company regarding a return/refund and cannot get any response. Of course then I read the reviews and see that this place is nothing but a scam. UPDATE: I finally received a response. After several messages to them saying I want to return the item and get a refund, they responded to ask if I wanted a refund. They said I would have to pay to return the item and if I agree, then they will send me the address. The address is in the UK. The website says easy and convenient returns which is something I always check before purchasing. But they have no phone number and no address because they are hiding the information since it will cost as much to return it as it does to purchase it in the first place. And nothing about the return is easy or convenient. Seriously I would stay far away from this Company. ADDITIONAL UPDATE: So just when I decided to try to sell the item to at least get a portion of my money back, I received an email with an address in New York to return the item to. They asked that I send them the tracking information so they could issue my refund upon receipt of the item. They also asked that I remove this review. I agreed that when I receive the refund, I will remove the review, but its an honest review of what happened. On February 23, they confirmed receipt and said they initiated a refund. They again asked that I remove this review. Today is March 4 and I still don't have the refund, and now I also don't have the item.

If I could give them one star I would. This is a sham company. I ordered a jacket and paid extra for expedited delivery. Nothing ever came. I called the number numerous times. Someone finally answered and said he was not the company and that it was his personal number. Total scam!! Going to report it to my credit card company.

An absolute waste of time.DO NOT,I REPEAT,DO NOT PURCHASE FROM HERE!Company(or just a website)gladly will take your payment but does NOT deliver what youve payed for.If youre lucky enough,youll get some type of chat person as I did.Only then they will print out a shipping label and leave your order as "processing" for weeks(business weeks)Your shipping label will become toilet paper and you know what you do with toilet paper...If its too late and youve placed an order,simply go to the company whose card youve used and initiate a claim for merchandise not received as this will fall under Part 435 (The 30 Day rule) from the FTC.DO NOT CONSENT to a delay on your order as it only delays your money coming back to you.

This company apparently sells jackets and everythingelse they list is a scam. I ordered a gazebo, they took my money and never shipped it. I am now dealing with my bank to get my money back. They are not is Texas, their phone goes unanswered and is a Florida number, and their warehouse is in the middle east India and Pakistan. Absolute scam company. How they can stay operational on the web is beyond me but I continue to try to get them shut down.

Ordered some outdoor furniture. Later observed that it was primarily a leather jacket site, and that the low ticket price was almost unbelievably low. I should’ve done a little more research. After placing the order, nothing happened for a week. Multiple attempts to contact customer service went unanswered. Nothing via email. Busy signal or no answer on the phone. I’m now in the process of disputing the charge. Buyer beware.

I received an order of very poor quality and the wrong size. I sent it back as instructed and unfortunately I haven't received a refund yet. Unfortunately, I have to say that this company are scammers and scammers. I will also add that I have written an infinite number of emails with no response, of course. be careful

Jacket belt loops were not aligned, and not proportionally spaced. Cheap vinyl..buttons not sewn on and 2 came off when I opened the package and unbuttoned the vest.