Marvel JacketReviews of marveljacket.com

BUYER BEWARE!!! Do not believe their estimated shipping times, it took twice as long for me to get the item. I even tried reaching out to determine where the item was as I saw no tracking information after a week. Once i finally got a response after multiple attempts I was gaslit being told the item already shipped. It absolutely had not because days later it finally did. I then tried to return the item because I received it well after the date I needed it for and the item did not fit well. I tried filling out their online return form, which I then never received a response. I then had to email support and wait days for a response. This then lead to multiple emails, me having to send pictures, reminding them of their own return policy. I was still met with more requests to take pictures of measurements. I finally had to dispute the charge with my credit card company. Do not purchase from this company.

This company is a fraud and sent me a “starter jacket” directly from China. It looks nothing like what was advertised on their website. Now they want to charge me to ship the jacket back to England in order for me to get a refund. Never buy from these frauds.

Jacket is bootleg. No idea how anyone would rate this place above zero. Pretty sure the 5 star ratings are fake. Team also stopped communicating with me about a return indicating that is it not possible. Refused to provide a return address in Pakistan.

These people are such scam artists the product id junk and so ill fitting, nothing as pictured and they do not respond to any refund or return requests I ordered the Lady Di Harvard University sweatshirt it came up to my waist, with like a huge elastic band, I could hardly get the neck over my head and the fabric was already pilling. Just a piece if crap $112 US my shipment arrived from the Philippines about two months time. I have sent them numerous emails requesting refund. PLEASE DO NOT ORDER ANY PRODUCT FROM THIS SHAM OF A COMPANY.

DO NOT ORDER FROM THEM!!! NO PHONE #!!! gets shipped from a factory in Pakistan that has burned down with many deaths on their hands... You might get lucky and receive what you ordered, but on the HUGE chance you don't, they do not honor their "easy returns" policy. Now, I got my jacket in a timely manner- no months-long wait - but the SF Giants starter jacket I ordered came in a very pretty deep blue. Not as blue as my Technics earbuds, but still very blue. Last time I checked, the Giants are still rocking BLACK n orange. I can't seem to get anyone to respond. Sent pics and all. Emailed sales, customer service, and even DM's in Instagram.

I’m not convinced this site is not a scam. I placed an order but needed to cancel so I reached out. Once I reached out I was told the item was cancelled. I did not receive any confirmation email or anything that my order was cancelled just an email of their word. I email them again inquiring with no resolve, this is about 2 weeks of waiting. Realizing that I pretty sure they had no intention of refunding me, I opened a claim with PayPal. Within 3 days I receive a confirmation email from the site that my order has been refunded and a PayPal email that the case has been resolved. Can confidently confirm I will NOT be purchasing from this company ever again. Buyer Beware.

I ordered a 12th doctor jacket earlier this month for an upcoming fan convention, and when the order appeared stuck in processing I emailed multiple times and didn't get a response until I complained to PayPal. Then when it finally did arrive, the fabric was too stiff (it was advertised as soft velvet) and the details were wrong. I complained to PayPal again after trying to set up a return with them and getting no response, and I was able to mail it back, but it cost about $60 and they didn't give me a tax ID so it might get stuck in customs. And I looked at the invoice sent with the item (which was for an entirely different address/company in Pakistan), and on there the "velvet" coat was listed as sheep leather. Don't do business with these people.

A joke of a company. I ordered a Carhartt jacket. It took 3 emails before I got a response on where my jacket was. Finally received 3 almost 4 weeks later. It was NOT a Carhartt jacket. Some thin cheesy looking jacket. I asked for a return address but haven’t heard back. I will send it back at the Los Angeles address. I wish I would’ve read the reviews first.