Mark's Appliance Reviews | Read Customer Reviews of marksappliance.com

Mark's ApplianceReviews of marksappliance.com

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Mark's Appliance

About Mark's Appliance

Since 1994, Mark's Appliance has remained a family-run appliance store with locations in Edwardsville and Jerseyville serving the St. Louis Metro-East area. We stand out from the competition by staffing in-house parts and service teams to make us a one-stop shop for appliance sales, service, and parts. Mark's is an authorized dealer of top brands like Whirlpool, Maytag, GE Appliances, Café, KitchenAid, Sub-Zero, Wolf, True Residential, and even Traeger Grills. Our electronic price tags automatically beat any Big Box store price, so you can confidently shop local while knowing you'll get personalized service at the lowest price.

Mark's Appliance (marksappliance.com) has 62 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: marksappliance.com
Website: marksappliance.com
Category: Appliances & Electronics
Location: Edwardsville, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 29% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mark's Appliance reviews

62 approved reviews, newest moderated first

KD
Mar 3, 2023
Purchase of a laundry set
Very friendly and super helpful. Paula went above and beyond to make our purchase a great experience.
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support!
Report
Jeffrey B. R.
Mar 2, 2023
We have purchased a washer
We have purchased a washer, a dryer, and a dishwasher from these guys. The sales staff is very knowledgeable. The delivery and install was stellar. We have also called upon their service staff for advice and repairs. We found them to be honest, reasonably priced, and punctual. A true 5 star provider from purchase to maintenance.
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support, Jeff!
Report
Morgan K.
Mar 2, 2023
Mark’s Appliances is the best
Mark’s Appliances is the best! They always have the best customer service and want to make sure everything is correct for you! They also made a thoughtful donation to a great cause! Highly recommend!
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support, Morgan!
Report
Marsha Kilmer A.
Mar 2, 2023
Purchase
Always super helpful and prompt response!
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support, Marsha!
Report
Jordan R.
Feb 24, 2023
Going above and beyond
There was a miscommunication regarding the online price and the total price once in the store. Abe and Drew went above and beyond in reaching a compromise, and even threw in a free garbage disposal without me even asking about it. Tremendous customer service.
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support, Jordan!
Report
ALEXANDER F.
Feb 23, 2023
AWESOME SERVICE FROM PURCHASE TO…
AWESOME SERVICE FROM PURCHASE TO INSTALL. CLEAR TO SEE WHY USING AN IN TOWN BUSINESS JUST HAS A HOMETOWN FEEL. PERSONALIZED!!!
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support, Alexander!
Report
Paul J.
Feb 23, 2023
Always first-class
Always first-class and attention to detail. Answer questions honestly and willing to find the best appliance to fit your needs. What else can you ask for? Why would you go anywhere else?
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support, Paul!
Report
Chris C.
Feb 22, 2023
Very helpful on the phone and in…
Very helpful on the phone and in person. Did not try to upsell us.
Response from Mark's ApplianceMar 10, 2023
Thank you very much for your business, we appreciate your support, Chris!
Report