Kennesa W.
I'm disappointed as first time client
I'm disappointed as first time client, I got late response, I whomever was in charge of responding on WhatsApp made me felt like I was a bother, every question was replied to until the next day! AND I NEVER RECEIVED MY PACKAGES. I was excited to ship from aboard, but this experience makes me never wants to try again 🥲. I wasted my money
Response from MarketszMay 9, 2026
Dear Kennesa, firstly, we do apologize for your experience. We do our best to provide the best service. We looked into your account and your packages have been in your suite and 'ready to sent' since the 25th of April 2026. You just have to create the 'ship request'. You haven't received the packages yet, because you haven't created the ship request yet. You can login and create the ship request right now for your two packages and they will be at your address in 2-4 days. Also, since this is your first time, you have an additional 15% discount. As for Whatsapp, we reached out to your number on Tuesday and Wednesday via text and calls asking about the invoices that we needed to ship out your items, but you haven't answered yet. We don't have a conversation with you either on our main Whatsapp Number. You can still reach out to us. We have just re-sent you the messages and we are here to help you to get your packages sent out.




