Ashly M.
Terrible & unprofessional
My kid needed to have a follow-up assessment for school accommodations. We had him professionally tested in person years ago, and you pay for what you get, right? Half the price is just for them to write up a document stating what you already shared in the assessment they gave you prior. If I said my kid had some other learning diagnosis, they would have put that in their evaluation and results. My outtake with Dr.Jennifer Hammes was less than 10 minutes, and it started with her saying pretty much everything you already knew. Then, when I asked a question, she said, "Oh, I have already done four assessments, and Dr.Hammes did not even know how to answer my question(s). Dr.Hammes did not go over the assessment page by page as it should have been done and how it was presented in the past with other PhD therapists. I asked if she could provide any tools besides tutoring to help my son, and she said, I don't know. I will need to do some research. I am more upset that I got scammed $1,800 for a write-up the school needs to keep him in the program. If that is all you need, then sign up, but be warned, this is not a thorough assessment, nor will you get the answers you might need digging deeper into yourself or your kids' education. I highly recommend the first testing be with an actual therapist/counselor. It is more money, but it is so worth it.
Response from Marker LearningAug 7, 2024
Hi Ashly, We appreciate you taking the time to share your experience, and I’m sorry to hear that you and your child had such a poor experience with us for this assessment with Dr. Hammes. We will be following up internally on these concerns. All the psychologists in the Marker network are licensed psychologists and provide a full evaluation broken up into two sessions before providing you with a completed report that can be discussed in a debrief. A member of our Care Team will be reaching out to you via email to learn more about your experience and how we can help improve your experience. We’ll also provide tutoring resources in that outreach to further support your child’s success. Best, Brittney, Marker Learning Care Team




