Farrukh P.
I would not suggest and highly…
I would not suggest and highly recommend not to use this company due to highly unprofessional behavior, I've paid AED 530.99 on Sept 22 for booking check in any where for my flight to JFK through Kuwait airways,they instant charged but no confirmation email , despite on phone and email no positive response..myself went to departure terminal 1 marhaba lounge and after 15 mins wait they sent me to arrival marhaba lounge due to sales desk there. They first not entertained politely then keep me on waiting for 1.1/2 hrs and then said sorry you won't charges as yet I had multiple words with my bank and they said it's credited and hold from merchant side and marhaba reject my service stating this service isn't for USA but that's not reflected o website even. Now they aren't releasing my funds , not responding on email and not answering properly on calls. Same reported ministry for consumer right and really want to now file complaint on higher authorities. I have already sent bank email to marhaba services stating clearance hold from merchant side. Surprise for un ethical behavior , and holding my funds .. it's a cheating & need compensation.