Patricia M.
Terrible follow up
Terrible follow up. Waited 3 weeks for estimate! They didn't call with the prices for my new studio. 1,800 square feet...oh, they promised and promised...did remember when I followed up. ?????
Response from Marett Carpet One Floor & HomeMay 18, 2017
First off, we want to thank you for your feedback. It is always our mission to work with all of our customers from inspiration through to installation for any size project which includes free measures and estimates. We apologize for the misunderstanding and miscommunication. Our project manager is aware of your situation and a team member will be contacting you shortly to find a solution. In the meantime, please feel free to contact our store directly at 724-533-2610.