Arthur C.
Purchased complete March serpentine…
Purchased complete March serpentine pulley kit from summit Racing had bad defects in clear coating and missing alternator adjustment rod, So I contacted Summit Racing they sent me a replacement pulley. Waited 4 days for the replacement, It had yellowish color. So contacted Summit Racing they made me return the complete pulley kit to them. had to wait another 3 weeks. Received new kit around 2 weeks later, the next kit had defects in one pulley so had to wait for replacement pulley. Had to wait around 2 weeks again. Although the waiting was very frustrating, I did purchase the AC compressor - power steering pump and alternator. I had purchased the same kit for my 1962 nova and had zero issues whatsoever with the first kit. But I will say,Customer Service was always very respectful and helpful every time I reached out to them. I would recommend March Performance products. I give Five stars ⭐ ⭐ ⭐ ⭐ ⭐ for awesome customer relations! My truck looks great. Thank you March Performance!
Response from March PerformanceJun 12, 2026
Arthur, We're very sorry to hear about your experience. What should have been a straightforward installation turned into a lengthy and frustrating process involving multiple shipments, replacement parts, and extended delays. We understand how disappointing that is, especially when you're eager to get your project completed. While Summit Racing handled the order and replacement process, we take your feedback seriously. The coating defects and color inconsistency you encountered are not representative of the quality standards we strive for, and we apologize that several issues slipped through before reaching you. We appreciate you taking the time to share your experience, as feedback like this helps us identify areas where we need to improve our quality control processes. We hope that despite the difficulties, the final product is performing as expected. If there is anything further we can do to assist, please don't hesitate to contact our customer service team directly. Thank you for your patience and for choosing March Performance. The March Performance Team