Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, search engine, cloud computing, software, and hardware.
Maps Google (maps.google.com) has 715 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
maps.google.com
Website
maps.google.com
Category
Sales & Marketing
Location
Mountain View, California
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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Fatto un percorso,e Map mi manda in una ztl,fatta inversione e continua a mandarmi un ztl.Arrivato ad una rotonda non dice nulla se non dopo che sono uscito,Satellite in ritardo sulla strada e dopo aver superato la.rotondo mi dà indicazioni,
Sempre andato bene ma.oggi non funziona per nulla.
CL
cliente
Smartphone Android
Smartphone Android: nel percorso a più tappe non si vedono più i km totali(solo con 1 tappa si vedono). Peccato spero che risolvano il problema perche fino a ieri era da 5 STELLE !
PV
P. V.
no filter for private rooms and private bathrooms for hotels.
in general quite good. It is possible to change data by yourself.
But when looking for hotels there is no filter for private rooms and private bathrooms.
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there are a lot of hiking trails and several bike/walk ways missing. Mapy.cz is better for that.
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in Germany Google Maps does barely get the delay information for buses and trains.
And Google Maps does not show from which platform a train departs.
Also it's not possible to filter for only regional trains without intercity trains.
PK
Percegal K.
vraiment pas pratique de choisir son…
vraiment pas pratique de choisir son propre itinéraire ! j'essaye de creer une etape ,mais il me fait faire demi tour pour y passer , c'est une vrai galere ,ensuite j'ai envoyé la route sur mon phone mais il ne prend pas en compte mes modifs .. rrrh ça sert à quoi ?
RF
RF
Décu de Google maps
J'ai plusieurs fiches établissements. 2 sur 3 étaient jugées totalement efficaces par Google il y a encore 2 semaines. Il m'avait été conseillé de continuer à compléter mes fiches (photos, services, etc). Je me suis exécuté. Bizarrement toutes mes fiches sont passées en moins efficaces dès que je les ai complétées.
En somme les compléter m'aura totalement desservi. J'ai contacté Google pour demander des explications. Seule réponse: "Arrêter de modifier votre fiche". Ok. Mais pourquoi n'ai-je plus une efficacité complète sur mes fiches en ayant pourtant donné davantage d'informations? Silence, ou réponse à côté de la plaque (= non réponse). Et quand je clique sur "compléter les infos", Google me renvoie vers tous ses services payants... ads, plateforme maps, etc
Je découvre qu'il met en avant d'autres fiches établissement dont les professionnels n'ont même pas le diplôme obligatoire pour pouvoir être associés à certains mots clés. Mais comme ils ont plein d'avis, comme ils ont de l'ancienneté sur ma zone géographique, et comme certains payent de la pub ads, ils peuvent être mieux référencés qu'un professionnel diplômé sur les bons mots clés ayant moins d'ancienneté et 0 service payant.
Grande déception pour ce que devient Google maps et sur la gravité de la gestion des fiches établissement par Google.
JW
Joeri W.
Severe issues in reviews of businesses
While this is still one of the best map applications in the world, lately it shows that the Maps product is, especially on reviews, going over the top. A business with severe issues in their ownership attitude, can too easily get revoked by just a simple complaint of the owner. I recently posted a 1 star review on Kommilfoo, yes, only and only because of the attitude of the owners in a non-restaurant related case, but, still, it is the owners’ attitude that keeps me (and many others) from visiting this restaurant. And other people want to know when a owner of a restaurant is involved in unethical behaviour. The reason why was clearly mentioned in the review so, no, Google Maps, the review is not fake nor untrue. I have in the months before been thinking of buying a product in certain webstores, or visiting a holiday location, but (luckily) after intense research, found out about genuine and big issues with these companies. I added a review about these too, to prevent others from making the mistake. But again, they all get revoked by a simple owner request. Only the italian fake holiday location, after giving so much proof of the fact that it was running a serious and incriminating scam, Google after a lot of requests decided to allow my review. Today, though, marks the worst. I sent a 5 star review to a restaurant, that recently relocated. My review got again refused. I know the chef, i know the owner, i know their food, i know the waitor. Why did Google again block my review?? Am i on a bad list now?? Im a genuine reviewer, all my life. The problem is not me, but the protocols within Google Maps that clearly are not written to protect the customer but to protect the (revenue of the) client businesses.
LE
Lex
I am rather disappointed of how it works
I am extremely disappointed of how it works nowadays. I mean, among the 10 last years of this decade, for the last two or three there have been multiple destructions of the otherwise finely working navigation system.
Whose idea was to make it in a way in which my tap does no longer remove the extra fields on the mobile phone's screen when I do? No, I don't want a certain spot being marked with its coordinates, I need a cleaner screen, not those covering areas on the sides.
Who out there is trying to be a big moralist-moderator??? Putting my reviews has never needed a second appeal-sort of a joke. I'd probably understand if I was a real cynic, but, excuse me, I can literally see cynic reviews RN, while mine is blocked just because some grandpa or whoever it is, doesn't like it. Really?
Additionally someone thinks that putting recently viewed spots on the map where I no longer need them is cool.
The idea of "Local guides" is an actual garbage and gives no real benefits. It would better not exist as well.
And so on.
These and random other failures of whoever is behind the management of google maps have lead to me giving a low score here.
And years ago, I was just leaving a 4-5/5 scores without thinking whenever it comes to that, would it be here, on google play or other places.
These moments when the evolution is an ACTUAL Involution...
IS
I. S.
Trotz hilfreicher Einträge kaum benutzbar
Trotz hilfreicher Empfehlungen von Orten und Geschäften auf absurdeste Weise unbenutzbar: Suchergebnisse werden standardmäßig sinnlos sortiert (nach "Relevanz", wodurch die vermeintlichen Top-Treffer teilweise hunderte Kilometer entfernt sind), Navigation funktioniert mit dem Auto oft gut, zu Fuß oder mit dem Fahrrad wird man hingegen in den meisten Städten in die Irre geführt und von Wanderwegen hat Google Maps ohnehin keine Ahnung. Seit einiger Zeit ist zudem die Karte kontrastarm und die Straßen deutlich schlechter erkennbar als früher.