Maple PrimeReviews of mapleprime.com

It is a serious business and committed to its customers.

Maple did an awesome job with customer service. When I had a damaged item and reached out, they corrected the issue right away without taking me through obstacles. I appreciate it. I will definitely recommend.

Fast shipping and nice item. Best price on the web

Everything was great. Great shipping speed and smooth buying process.

Shipping took a little bit longer than I would have liked but amazing customer support! I emailed with my concerns and immediately got a response. Multiple support reps emailed me and were tracking my order. It gave me peace of mind and because of that I would order again from this site. And love my perfume (Marfa by Memo Paris)!

If I could give them 0 stars, I would. This company is an absolute joke. The whole reason I purchased was because their website said, "ships the next day" on the order page. It took over 2 weeks to ship my first order, and they lied several times when I emailed customer service, telling me it left the Warehouse when it was never even received by Amazon shipping. They apologized and gave me a coupon, so I decided to give them another chance. This time, they not only took another two weeks to "ship" the product, they lied about having the product in the first place. I took precautions and contacted Amazon shipping the 3 days after receiving my tracking information. They claimed they never received a package. When I confronted Maple Prime with the email from Amazon, they claimed, "an error was made within our department regarding the incorrect size" and told me it would take ANOTHER week to ship my order. Well, 11 days went by and I confronted them again. They cancelled my order due to it not being in stock. I made the original order September 5th, and it was cancelled as of today, October 6th. Do yourself a favor and don't waste your time with this incompetent company. All they'll do is lie to you and put the blame on Amazon despite them being at full fault.

Incredible price for my favorite cologne

It seems the perfume bottle is only half full, the bottle is almost empty and it has poor fixation and smells different than the one I bought on the manufacturer site.