Ordered an item over a month ago, have received an email stating the order was fulfilled but has yet to be shipped. I have attempted to contact the company multiple times that says there will be a response in 24 hours and have yet to receive an answer in a week.
The company finally responded after this review was posted and the item should be here in a couple of days.
Response from MantadropDec 23, 2019
Dear Cole, I do apologize for the inconvenience caused to you, your request will be escalated to urgent condition, please provide us the ticket number.
Update Dec-23: we just update tracking code which you could use to track your package. please keep in contact with us by our ticket pages
CO
Courtney
I want a refund.
Since this is the only way they actually respond to me I guess I have to voice my problem on here. They DO NOT respond to their ticket centers and I am still charged over $50 for the product that I ordered and I have no information on it at all. They won’t send me a confirmation email and at this point I just want a refund. I want it immediately because you guys are obviously not trustworthy and DO NOT BUY ANYTHING FROM THIS COMPANY.
Response from MantadropDec 23, 2019
Dear Courtney, I do apologize for the inconvenience caused to you, your request will be escalated to urgent condition, please provide us the ticket number.
AW
AW
Do not make any purchases from…
Do not make any purchases from MantaDrop.com. This website appears to be automated to collect peoples credit card info, email addresses, mailing addresses, etc...and not actually sell or ship anything. I placed an order for $117.32, waited 3 weeks, the site doesn't show any real tracking info, just that the package has been packed and ready to be shipped, but doesn't leave their warehouse. This way when you request to cancel after not recieving, they say the package was trashed or lost by the shipper.
So why go through all these hoops and not actually sell anything? The answer is pretty simple, they now have our credit card info, home and/or mailing address, phone number and email address. All this can be sold or used for fraudulent activities. It sure isn't to sell products on their website.
If you have placed an order on their site, keep an eye out for any fraud charges on your credit card, an influx of spam junk emails, or additional junk mail being deliverd than usual.
I googled this location, it doesn't look like they even have an office or storefront there.
Response from MantadropDec 16, 2019
Firstly, this a hurt and totally wrong about us, it also showed you don't know anything about the commercial website when you shopping on our websites the third-party like Google and Facebook will collect your cookies and your payment information be collected by payment gateway the only information we collect is your shipping address which one has been accepted by you before placed your order when you tick on term and condition accept we didn't force your hand to use our service.
RB
Rosie B.
Still waiting for refund!
Still waiting for refund!
You said you didn't charge me but you did
We have checked the statement and there is a charge for 98.66.
We even called the bank and they state the charge went through.
Please refund the 98.66
This was a Christmas gift.
And need the money to buy another gift.
Thank you again
Response from MantadropDec 16, 2019
Hi we only take charge of the order only when we ship it, please check your bank again because if your order cancel we’ll also void the invoice
DL
David L.
No answers from the site at all!!
I placed an order on December 2nd, I recieved 2 text messages and 1 email about my order. Their site says that it has been processed but it still has not shipped!! I have sent them 3 of their vr tickets they say they will reply toonin 24 hours with no reply at all. My order was processed on December 4th it is now the 12th!! 8 days without shipping and no reply as to why!!
I did contact your resolution Center and have still not gotten any answers as to when my package will actually ship. And it always takes longer than 24 hours for a response.
Response from MantadropDec 16, 2019
Dear, we do apologize for the delay due to peak season! Please give us go to solution center and created A ticket for Order not received and we will reply within 24 business hours
MO
Mary Oriri P.
Scam!
Scam!! Scam!! Alert!! Do not buy anything from this company!! This Seller copied all the information from my Ebay account and its currently selling my product without authorization or even having any product in stock. Very illegal to change my prices, charge fir shipping and they dont even have one item to ship. This is also breaking the copyright that Ebay has put into place.
I have called them many times to no avail. Try it yourself and you will see what Im talking about. 😡😡😡
Response from MantadropDec 16, 2019
Dear we have the report section to report and the infringement property did you ever try to contact us?
RP
Robert P. K.
They willfully distribute others property without the owners permission
They willfully infringe on others intellectual property. The claim they will respond to even an alleged infringement within 24 hours. This is not an alleged infringement as my name is on the book. It’s been 10 days with 7 Cease and Desist orders, and I have not heard back from them, and my intellectual property is still being illegally distributed by them. Even if they do remove it, in 10 days they could put it back up if the infringer just says- I have permission. No proof, because there isn’t any. Then I have to take them to court.
RESPONSE- Their advertising says they will take down even an alleged infringement in 24 hours. So far it’s been 14 days and they are still selling and distributing my material. It gets better... they have “changed their name” three times in three years... hum..
I wonder why?
Update. They have finally taken my books off their USA site. Perhaps clicking my ads a few thousand times had something to do with it...
Response from MantadropDec 7, 2019
we have the resolution center where you can access and make the report for infringement. If we check and it true, we'll take down it.
EJ
Edward J.
Mantadrop Scammer
The Seller (Joyful-Moose) for this advertised product is a scammer. The Seller copied all the information from Ebay and than started selling a counterfeit product on Mantadrop Marketplace.. This is breaking the copyright that Ebay has put into place.
Ref. Solid Copper 6” X 3/16" Healing Wand, Stops Colds, Kills Flu Virus Bacteria....
Product ID: 3543741
Response from MantadropNov 29, 2019
we have the resolution center where you can access and make the report for infringement. If we check and it true, we'll take down it.