Online shopping for the latest electronics, fashion, phone accessories, computer electronics, toys and more.
Mantadrop (mantadrop.com) has 47 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 43 reviews with 1 star · Clear filters
Steve K.
First I got a notice saying the shipment was going to be delayed, then another saying it was in process. Two months later and I still have no product, no tracking number, no response, no refund. DO NOT DO BUSINESS WITH THIS SCAM COMPANY!
Deb R.
I agree - had to leave one star otherwise can't leave a comment. All the other comments on this company mimic the experience I have had. I believe they are a scam company - placed my order on 12/3/2019, received a confirmation I would have by 12/23/2019, did not get it. Sent them a message - they responded to me on the 24th that the order shipped that day. Tracking does NO GOOD!! They are a scam, save your money. You are wasting your money and your time.
Lane
Have purchased some spray foam insulation and have got a order confirmation but no tracking the email that is provided is a fake willing to right a good review if the matter is resolved order number is ORDER0285245450-29016 thank you
Kim Scrimgeour B.
Scam !!! Do not order ... I ordered a month ago said it would be here between December 14-21 never received item or tracking or anything till I contacted them December 23 rd then they added a tracking which I am believing is bogus !!! Won’t answer for a refund ....oh yeah an now the estimated arrival time says may 19th 2019 which obviously already passed !!!!
Response from MantadropDec 30, 2019
Dear Kim, can I get your order Number?
Jo
Basically no customer service! What a joke. I’ve called twice and a recording said to email them and I did twice with no response. I was charged and still never received my order from a month ago??? And did go through the ticket center as well.
Response from MantadropDec 30, 2019
Mantadrop now support our customer via Ticket center, please follow this link https://mantadrop.com/resolution-center and choose which issue happened with your order or any inquiry, we'll respond to you in 24 Business hours. We do not check any mailbox so please do not reply to this message by email. If you already have an open ticket, please follow and respond to us via the ticket page. We only communicate with customers via the ticket center. If you reply to this email, your message will not reach anyone. We cannot be held responsible if your issue is not resolved unless you use the ticket page link provided in other emails. ********** update: please give me your order's ID.
Terri N.
no customer service still haven't gotten my item. or my refund. this company is a scam do not spend your money here
Response from MantadropDec 30, 2019
Dear sir, I do apologize for the inconvenience caused with you, could you give us your ticket ID. Mantadrop now support our customer via Ticket center, please follow this link https://mantadrop.com/resolution-center and choose which issue happened with your order or any inquiry, we'll respond to you in 24 Business hours. We do not check any mailbox so please do not reply to this message by email. If you already have an open ticket, please follow and respond to us via the ticket page. We only communicate with customers via the ticket center. If you reply to this email, your message will not reach anyone. We cannot be held responsible if your issue is not resolved unless you use the ticket page link provided in other emails. If you have a question, click here
Linda C.
Do not order from this company They charged my account on the day the order was placed it has been almost a month and I still have not received my order or any reply regarding my order This company is Fraud there isn't even a way to request a cancellation. I have tried so many times to contact them and was unable to. This was a Christmas gift for my son and it's very sad that it won't be received
Response from MantadropDec 26, 2019
Dear Ma'am, we do apologize for the convenience caused to you, we have cancellation section at our resolution center, you feel free to open cancel request within 24 hours after placing your order.
Ali Rae G.
I've contacted you through your online support center and I haven't gotten a response. This is getting frustrating, since you seem to respond to reviews I decided to give it a shot. I need to know if my order is going to be full filled, if not I need to order from somewhere else. I purchased these shoes for a Christmas present and I haven't gotten a response from you. It's pretty bad to feel like you've been taken advantage of during Christmas. I'm hoping that's not the case here. ****TICKET NUMBER****** 0738851756
Response from MantadropDec 23, 2019
We do apologize for the inconvenience caused to you, your request will be escalated to urgent condition, please provide us the ticket number.