Manhattan Publishing HouseReviews of manhattanpublishinghouse.com

I am writing this review as a family member of a client who worked directly with Manhattan Publishing House. This review reflects my personal observations and my family member’s experience. I was considering working with this company, but have since changed my mind. At first glance, their website appears professional and legitimate. However, based on my family’s experience and my own reviews of their website, there are several concerns that I believe others should be aware of. My family member engaged with this company and paid for their services with the understanding that they would receive professional editorial support. The work delivered did not appear to reflect the level of individualized, human editorial feedback that I would expect as a paid service. Instead, what I reviewed and read appeared generic and templated in nature, which raised concerns about the nature and quality of what was provided. My family member also attempted to meet in person with individuals he was told he would be working with - Ethan and Joshua- in New York City on two separate occasions once around Christmastime 2025 and again on April 7, 2026. On both occasions, the meetings did not occur and last-minute explanations were provided. The company lists a Manhattan address on its website. So I personally went to this address in New York City on April 7 after my family member’s meeting was canceled. There was no identifiable office or active business presence at that location. While at that location, I called the number on their website, I spoke by phone with what I was told were representatives of the company. Based on that interaction, I felt the responses were not collaborative and that there was reluctance to provide clear information when I explained that we were physically present at the listed address while on the phone with them. The conversation left me with further concerns. A refund was formally requested on April 7 on the above phone call. Since then several emails have been sent asking again for money back. As of April 24, no refund has been received. I also see that the company has a large number of highly positive online reviews. While I cannot verify their authenticity, they do not reflect my family member’s experience, which raises additional serious concerns. Based on what I encountered and witnessed my family member encounter, I strongly encourage anyone considering working with this company to proceed with caution, verify all details independently, and ensure clear expectations before making any financial commitment. I have chosen not to. If this matter is resolved and a refund is received, I will update this review accordingly. As of writing this on April 24, 2026, despite multiple requests, no refund has been received in my family member’s bank account. Update as of June 22, 2026: I am posting this update to reflect the current status of the matter. A refund was requested on April 7, 2026. As of today, the refund has still not been received. Since that time, my family member has made multiple attempts to contact the company by both email and telephone regarding the status of the refund request. As of today, those efforts have not resulted in a resolution, and repeated ongoing attempts to obtain information regarding the refund have not received a response. N I have also learned that a separate review submitted by my family member regarding his own experience is no longer visible on Trustpilot. I do not know the reason for its removal and therefore cannot comment on why it is no longer posted. I am providing this update solely to reflect the current status of the matter. If the refund is received or the situation is otherwise resolved, I will update my review accordingly. I strongly suggest doing your research on this company.

I entered into a contract with Manhattan Publishing House almost seven months ago. Everything seemed to be legit, and I was assigned to a "project Manager " named Joshua. After months of back-and-forth emails and editing, there were duplications in the narration from chapter to chapter. I was told there was a "team" editing my 105,000-plus-word manuscript. I realized there was no coordination among the different people working on my project. Chapters one and two had the same info included after their "final" edits. I contacted them about this and was told by Joshua that he agreed, and one person should work on my book. After working on only the manuscript's first three chapters for seven months, they never received final, acceptable developmental editing! I attempted to meet with Joshua in person, and before traveling from Boston to NY, I was told by phone that he was ill and that the New York office was closed as a result. Months later, I decided to meet with him again and was told he was now out of the country! I finally decided to travel from Boston to NYC to meet with ANYONE at their office. Upon arriving at 448 Broadway (their listed address), I was shocked to find out that they have no physical office there! I called the number listed and was told by a Rick Jordon that "we are an online company and to meet anyone in person will cost you more money!" Obviously, I had been scammed and am now taking legal action to recover my money. My advice is to stay away from this company !! Though they promised a full refund, i.e., "We have processed a refund in good faith" (Note their comment below), it was never delivered! Another falsehood. Beware of this online ghost outfit! I have now been advised to file with the NY Attorney General's office, the Massachusetts AG's office, and the Federal Trade Commission. We are now in the process of filing fraud claims.