ManekicasinoReviews of manekicasino.com

Response from ManekicasinoMar 6, 2023

Hello, Mark Subby Thank you for providing this. We apologize for answering in English. We are extremely happy that your previous issue has been resolved. Our company's primary principle is maintaining our players' delight and satisfaction, and we strive hard to achieve this through resolved situations like this. We hope that now your gameplay will be even more enjoyable! Sincerely, Maneki Casino

Response from ManekicasinoMar 6, 2023

Hello, Marielle Deleuran Thanks for your detailed feedback. We are sorry to hear that you are having a hard time getting your winnings. As you know, passing the verification is part of the withdrawal process. And yes, even for card/s that you no longer have but used in the casino, you would still need to verify it. Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document. However, you will be given instructions on how to upload it correctly. Additionally, all payment methods utilized should be confirmed as a license holder obligation. We are always ready to oversee things deeper, and your situation isn't an exception. Send us your full name and account email, and we'll look into your case to help you with this matter. Sincerely, Maneki Casino

Response from ManekicasinoJan 26, 2023

Hi Oral, Thank you for your feedback. We are sorry that you have had an unpleasant experience with our platform. If you would be so kind to provide me with your email address, I will be happy to ensure we get this resolved for you and someone from our Customer Support Team will reach out to you as soon as possible with a resolution. Sincerely, Maneki Casino

Response from ManekicasinoNov 22, 2022

Hello Alch, We are sorry to hear that you haven't had the best gaming experience. As you know, gambling is a game of luck and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the Jackpot, however, it is still not guaranteed. Some general advice: Try to keep your bets relative to your deposits so as to provide you with more opportunities at getting to those free spin rounds and big jackpots. For example, depositing €50, and betting €10 per spin, will only give you 5 opportunities (without payouts) - this is not conducive to an extended gaming session. Also, if a game is not offering decent payouts within the first few spins, try out a different game. If you like, we will gladly review your account to see if we could offer any other advice? For this, we would need you to provide your email address, please? At Maneki, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know. Sincerely, Maneki Casino

Response from ManekicasinoNov 22, 2022

Hello Mark S, Thank you for your feedback! We're happy to know you enjoy your time at Maneki. If you like to receive special promotions - feel free to subscribe to our emails ;) https://www.manekicasino.com/en/promotions/subscribe Wishing you great gameplay! Sincerely, Maneki Casino

Response from ManekicasinoNov 22, 2022

Hello Willebrand, Thank you for your feedback! We're happy to have you as a part of our Maneki family :) Wishing you great gameplay! Sincerely, Maneki Casino

Response from ManekicasinoAug 26, 2022

Hello Andre Riedel, We are sorry to hear that you haven't had the best gaming experience. As you know, gambling is a game of luck and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the Jackpot, however, it is still not guaranteed. Some general advice: Try to keep your bets relative to your deposits so as to provide you with more opportunities at getting to those free spin rounds and big jackpots. For example, depositing €50, and betting €10 per spin, will only give you 5 opportunities (without payouts) - this is not conducive to an extended gaming session. Also, if a game is not offering decent payouts within the first few spins, try out a different game. If you like, we will gladly review your account to see if we could offer any other advice? For this, we would need you to provide your email address, please? We would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know.