Mandarin Palace CasinoReviews of mandarinpalace.com

I have played at Mandarin Palace and their sister casinos for years. Several ups and downs, but today was the last straw. I made a small deposit and got a 110% bonus, I played for hours, had it up to $1700, and after hours of play the amount still showed as bonus. I inquired why, I calculated I had achieved play through hours before. Not sure if it is a new process, but I could only withdraw r times the bonus amount. So i s deposited $35, got a bonus of $42 won over $1700 (700 at time I attempted to see withdrawal) and was only allowed $167 to withdraw. The rest of the “bonus” was forfeited. I know in the past your funds started showing as cash once play through is completed, then the machines got tighter. They lost me as a client. Shame on you Mandarin Palace.

These people are SCAMMERS!!!! They LIED and said my bank refused to accept payment. They NEVER ATTEMPTED TO PAY. THEY WILL SCAM YOU!!!!! DO NOT PLAY HERE

I’ve reviewed this site in the past. I’ve learned to understand this industry better. And honestly I would rate this hire but after having waited 3 weeks with my request stuck in flushed by the “ finance team”, my rating is lesser. It’s definitely disappointing It took 5 weeks to payout winnings requested. I’ve had winnings paid out before no longer than 3 weeks. 5 weeks was too long

Worst experience ever i hit for 10k they sent me 900 and voided my account .. best part is they claim I won of deposit boost but took my 9000$ away .. I’m not goin down with out a fight .. the shit that pisses me off is that they lie a lot . But thank god for screen shots and recorded conversations

the machines are relatively tight ,but the real problem is getting paid the first time i cashed out it took 2 1/2 weeks, That's just ridicules, then god forbid if you are stupid enough like me to accept there so called bonus the play through is murder and you are limited in how much you can cash out.

I registered here with no diposit offer and after successfully registration and verify number and mail I claim my no diposit Fs and I completed wagering requirement then won some USD 138 IN cash balance, when I request for a withdraw they block my game account? After I completed support team they are giving an excuse that recently modification Indian players can't access this Mandarin palace casino anymore???

Shocking service, ordered for a New Year’s Eve party for over £100 on delivery, they cancelled the order and refused to refund the money. Will be taking further action and reporting. Avoid these like the plague!

Pre ordered food at 9am for New Years Eve party and our order got cancelled without our knowledge. Completely ruined our night with guests tonight!!! Rude unhelpful customer service.and Uber Eats were shocking too!!! Over £100 worth of food went missing!!!! Disgusting service who didn’t even try to rectify situation. December 2024