MakeyourownjeansReviews of makeyourownjeans.com

while the fabric has stretch, the waist band does not. These were too tight in the waist, cant wear them

It has been almost two months since placing my order, and my jeans have not yet shipped, and it's possible they haven't even been made. As a customer of five years, I am disappointed with this experience.

Have been a satisfied customer for years but recently the service has deteriorated. Last pair of trousers were too short and customer service refused to believe my issue. Time to shop elsewhere.

I think you guys do a good job with the sewing. The problem is that somehow the pants and jackets never fit right and there is no way to communicate to you about what was wrong with the size so that it can be corrected on the next order.

Just ordered a Harris tweed jacket. In fairness the cloth is good, but despite being given the opportunity to supply my own measurements they still got it wrong. Add to that they machined a buttonhole to the lapel with no hole in it! Thankfully I was able to hand it over to a tailor locally to correct the errors, but that is added cost to me. I complained and was offered a credit voucher against a further order. That is one credit voucher that will never be used. My first order with them - my last order with them!

I ordered two pairs of pants and one shirt. I only received one of the pairs of pants.

After ordering and receiving info my order was into production I received an email stating the material was sold out. After multiple emails with employees I followed instructions in choosing a different make and color. Every time I sent my selection I would get told something was wrong and I needed to for example choose a color. I would follow directions and have the same issue again. I asked for a full refund because I was canceling my order. As of 4/12/24 I have not received my refund.

The jeans were supposed to be 32 and they were 29, because they are stretch I can get them on I hope they don't srink. The legs were baggy and were supposed to be skinney. I have had to alter them. I have difficulty getting jeans to fit so I thought custom made was the answer but not to be.