SBFree
Tech support fixed image quickly
The initial supplied image was not accepted by the State Department's online renewal. Tech support quickly updated the image to one that was accepted.
Get your biometric Passport/Visa/ID photos online in minutes. Get Prints or Download instantly.
MakePassportPhoto (makepassportphoto.com) has 78 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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SBFree
The initial supplied image was not accepted by the State Department's online renewal. Tech support quickly updated the image to one that was accepted.
FK
I used this service to generate a passport photo for my child to submit with a passport application. The official requirements clearly state that the background must be plain white without any shading, tint, or color artifacts. Unfortunately, the processed photo had a noticeable pink halo around my child’s head and neck area, making it non-compliant and unfit for official submission. I contacted customer support with the generated file attached, requesting either a corrected re-processing or a full refund. The company initially replied stating they would review the photo and background specifications and get back to me as soon as possible. Over two months have passed since that acknowledgment, and they never followed up. When I sent a subsequent email asking for an update, they completely ignored it. I strongly advise others to avoid this service. The automated processing failed to meet basic official specifications, and the support team completely abandoned the issue after collecting payment.
vj
i dont know why there is no communication between consumer and service provider? its clear sign of fraud and wasting money and time, if you dont know how your freaking ai photo editing works, then dont waste people time and money, better do something else, please return the money i paid for nothing
Sue B, H.
New Zealand passport photo required. It met all the size requirements but was rejected by the passport office as being of poor quality.
Caroline M.
I requested a French passport size, and the picture does not meet the requirements. I sent an email requesting to fix, no reply.
Juliana
Great application, easy, and straightforward. Have used it many times for the whole family.
san
No frills - very easy to use the hidden cost. It is really free.
Yogi S.
Extensive library of photo specs. Tool is extremely easy to use. The free options has no gotcha’s. A honest product that works perfectly.