Matt V.
So far I'm 3/4 of the way through a…
So far I'm 3/4 of the way through a year and the only time I hear from them is to run the CC... and that's only because I change it to get them to call me otherwise I don't hear from them at all. I've requested multiple times that I'd like to go over my acct with someone and they say they'll be in touch to set that up, bill the CC, and then 'poof' - ghosted... That's ok, you'll call to make this happen before you get your next payment...
Response from MainstreethostAug 22, 2022
Hey Matt, thank you for sharing your feedback and we apologize for the negative experience. We’ve made our Customer Care team aware of this issue and a team member will be reaching out to you soon to go over your account and hopefully resolve your concerns.



