MailshakeReviews of mailshake.com

I just started using them first month and really happy with results. The automation and free stuff like free leads is great.

I started building cold email campaigns back in 2015 and struggled to get things running successfully, which is why I decided to ask around and eventually found out about MailShake. I apparently just missed their LTD deal back then, but I still decided to give them a shot and, at the time, the prices were low enough to test out for a few months. I ran various tests for years and had a little success, but I got busy elsewhere and gave up on cold outreach. Flash forward to 2026 and I'm back again, remembering why I chose MailShake in the first place. The competitors are way too expensive for what they offer and I really just needed a way to set up multiple campaigns, clean my lists, warm up email addresses and create the drip campaigns fast. No need for the other tools, so I cannot speak on those. Maybe down the road. The lead stuff seems like every other product that exists -- using the same pre-build contact list(s), so I don't even bother with it. However, MailShake's main offering is cold email campaigns, which they rock at. I will continue to stick with them until I have issues or a cheaper/more cost-effective offering that has the same tools (and reliability) shows up.

Communication with Mailshake is excellent, the staff are well trained and understand the product and offerings well. I reached out with a question on Sunday and Ismael replied promptly the next day. Overall the experience is good and we are happy to continue using them as the level of service provided helps small business like ours.

I generally find the service works brilliantly. I have a level of subscription that works for me and opportunities to upgrade in the future. Recently while dealing with a question about an unrelated matter, Ismael,one of the service team, spotted a potential problem with how I had set up my emails. They highlighted the issue and explained carefully how I could resolve it. Incredible service: spotting issues on my behalf. I’m a very satisfied customer. Frank

One of the best parts of my experience with Mailshake so far is the excellent customer support I've been getting from the company's care team. It's been a tremendous relief knowing that Andrea and Ismael will always respond promptly and conscientiously during business hours. To me, they seem more like good friends than tech support people I don't really know. The platform has many wonderful features. One of my favorites is Office Hours, held at the same time every week (on Wednesday). It's great to be able to drop in to ask your questions, get feedback and listen/learn from other subscribers. I did a lot of research before signing up for Mailshake. One major reason I decided on this platform is that it’s feature-rich without being so complicated that I would have too much difficulty using it. So far, I haven’t been disappointed—and I’m looking forward to being able to make even better use of the service during the weeks ahead (I know I haven’t yet taken full advantage of everything I could have). The only drawback for me has been that looking at the logo triggers my craving for a delicious vanilla milkshake! But I think I’m starting to get over that.

I’ve used Mailshake for campaigns, and the features are genuinely solid, automation, tracking, and sequencing work reliably. That said, the UI/UX could definitely be smoother; some flows take extra clicks and feel less intuitive than they should. Overall, it’s powerful once you’re used to it, but a cleaner interface would make daily use much faster.

Mailshake is very easy to use & has been very effective in allowing my to reach new customers via cold-emails.

Simple platform that tracks responses, opens, clicks, etc. Easy to use. Little interaction with support, but it just works so it is not needed.