Josh M.
Super Buggy - Horrible Support
The tool was super buggy - kept getting redirected to the dashboard page when trying to set up a email campaign. Then when I asked to cancel my account and ask for a refund they refused to refund. Wouldn't recommend.
Response from MailshakeAug 21, 2024
Hi Josh, It looks like you signed up less than 24 hours ago. We tried to provide assistance when you indicated that you were having a "buggy" experience, but you refused to give any additional details. In fact, we are not able to reproduce the issue you've mentioned, nor have we had any customers report the same issue, so we asked for some screenshots so we could try to troubleshoot this for you. Instead, you responded, "awesome, here's a couple of reviews." We'd be more than happy to work with you to ensure everything is working normally - you can either reply to the original email thread or email us at [email protected] and we'll be happy to help.