NnemuneME
Quick to respond and provided…helpful
Quick to respond and provided instruction on what to do to resolve the problem. Very helpful

MailerSend is a hassle-free transactional messaging service designed so that developers can integrate transactional email, SMS, and now WhatsApp quickly and effortlessly into their stack. Intuitively designed so anyone can contribute, with a powerful sending infrastructure and flexible payment plans that empower you to scale your sendings quickly. With over a decade of deliverability expertise, and inbuilt email verification, you can rest easy knowing your sender reputation will remain intact. As an official WhatsApp Business API partner, you can also skip the lengthy Meta integration process and start sending WhatsApp messages right from your MailerSend account. Plus, premium features including sender identities, dedicated IPs, and priority support make for an advanced, comprehensive solution.Get started for FREE with 500 emails per month, then upgrade for as little as $7/month for up to 5,000 emails! Want to try more? Get a 14-day free trial of our Professional plan and test-drive every feature it has to offer.
MailerSend, Inc. (mailersend.com) has 228 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Internet & Software · New York, New York
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Showing 162 reviews with 5 stars · Clear filters
NnemuneME
Quick to respond and provided instruction on what to do to resolve the problem. Very helpful
Milan P.
Fast replies, possibility to reach human support quickly when needed, bug fixed within a couple of days
Mijn S.
I have tried several email services, but mailersend is by far the best.
Response from MailerSend, Inc.Jun 18, 2026
Hi Mijn, thanks so much for the lovely review! We're so happy to hear MailerSend has been your favorite so far. Thanks for choosing us and for sharing your experience ✨
Сергей З.
We did not expect much support on the free plan, so this was a pleasant surprise. The issue with Cyrillic characters had been there for a while, but the team followed up and it is now resolved. Thank you Support team
Response from MailerSend, Inc.Jun 18, 2026
Hi Sergey, we're glad our team was able to help resolve the issue and follow through until everything was working properly. Thanks for giving us the opportunity to help, and for sharing your experience 💙
Krisztián K.
I’ve had a very positive experience with MailerSend so far. The platform is clean, modern, and easy to integrate, especially from a developer perspective. The documentation is well structured, the API is straightforward to use, and the setup process was simple overall. What I especially appreciate is the professional verification process and the focus on legitimate transactional email usage. Support communication has also been clear and helpful during onboarding. Overall, MailerSend feels reliable, developer-friendly, and well suited for modern web applications.
Response from MailerSend, Inc.Jun 18, 2026
Hi Krisztián, thank you so much for the thoughtful review! 😊 We're super happy to hear that MailerSend has provided a smooth experience from a developer perspective, from the API and documentation to onboarding and support. Thanks for trusting us with your transactional emails, and we're glad to be part of your projects
Doctor C.
The customer support provided by Mark was amazing. Setup was pretty easy and we hope for a long hassle-free relationship sending emails to our members.
Response from MailerSend, Inc.Jun 18, 2026
Thank you for the review! 😊 We're glad to hear setup went smoothly and that Mark provided such a great support experience. (And yes, we can confirm he's human! 😄) We look forward to being part of a long and successful email journey with you.
TPina
MailSend is a great product, easy to use and very intuitive. Configuration and usage are seamless but the best part so far has been the customer support and how responsive and helpful they are. I am super impressed, and I definitely recommend them.
Response from MailerSend, Inc.Jun 18, 2026
Thank you so much for the kind words! 😊 We're so happy to hear you've found MailerSend easy to use and intuitive, and it's especially great to know our support team made such a positive impression. Thanks for your recommendation and for choosing MailerSend!
Eric C.
Incredible support! Their AI bot can be very useful, but if you need the human touch, they're really quick to reach out and help.
Response from MailerSend, Inc.Jun 18, 2026
Hi Eric, thank you for the review! 😊 We're glad to hear both our AI assistant and support team have been helpful. When you need a human hand, we're always happy to jump in and help. Thanks for choosing MailerSend 💙