TM
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I placed an order in February 2024. After paying in- full, I was first promised that I would receive my order by August 2024, then mid-September 2024, then end of September 2024. None of my communications were responded to after September 3, 2024 for one month until I advised that I would be taking remedial action. The response I received was superficial and did not answer the question. This experience is consistent with others indicated here.
Response from Mahogany MillworksJun 18, 2025
Hello TM, Please accept my apologies, I understand how frustrating delays can be and when emails go unanswered. Unfortuantely, this was around the time I fell into a coma and was hospitalized for a few months which caused delays and my inability to answers your emails. I assure you we always respond to emails within 24 hours or do our best to stick to our quoted lead times. We appreciate your business!