Ksees
Moving on...
I have been a pretty happy shopper here for a while, and there are times I feel the quality is less than great, but hey, it is what it is when you're shopping online. I placed another order recently, and wouldn't you know, a few *hours* later the whole site went to 25% off. Okay, just send customer service a message to see if they'd honor that...shouldn't be a big deal, right? Got an response that unfortunately they couldn't fix that because I had already used a $5 off rewards and they can't combine two discounts. Ha! Of course I wouldn't have used a $5 off if I had 25% off, a few hours before. I wasn't asking for an additional discount, just take the $5 off back, go back to regular total, and apply 25% off. Just doesn't seem like good business. Shop the sales when you can, and be content with maybe barely missing it. Just irritating as I was a pretty regular customer. Moving on...
Response from magnoliaboutique.comDec 19, 2022
Hi there! Thanks for reaching out to us about this. We truly appreciate your feedback. We are happy to make exceptions when we can. Please contact us at [email protected] and we can discuss further. Our customers mean the world to us, and we would hate to lose a valued customer. Hope to hear from you soon!



