MagnoliaReviews of magnolia.com

Delivery never arrived 2 months I still waiting refund and no one care Is spam stay away

I had a king bed delivered on Monday I have an issue with bed quality and mattress support. Can’t use. Customer service was nice but no empathy and said someone would be escalated to call me back in seven days. I am I can of the Gains success. But, they need to fix this issue if they want people like myself to support their efforts.

Is no stars possible? The worst and most disappointing experience ever. What an utterly deplorable company for selling the art of "home" and providing trash as product. The description was completely false to what I received and the product did not actually work....disappointing is an understatement. I'm disgusted.

Like many I ordered early December (1st), now Christmas Eve and still no sign of the nutcrackers! Got a refund today (probably because my bank got involved) either avoid this company or order in September!!

I placed an order on Dec 3rd. It’s now Dec 22nd and the tracking error they gave me shows “tracking error” and they won’t respond to me. They never shipped the product. Reporting them to my credit card company as fraudulent. Do not buy from this company!

I ordered an in-stock item from their website on 12/06/2025 for a Christmas Gift. The order wasn't processed until 12/18 and actually shipped 12/19 for a 12/26 estimated delivery date - missing Christmas-ensured delivery.. 20 days from order to delivery in holiday shopping season is atrocious customer service. Avoid this merchant at all costs. Their customer support is indifferent and unhelpful.

I purchased lamps and the quality is not what they appear on the site. They do not accept returns. What a waste of $$. They were not cheap

This bank called me to the point of harassment. I answered several times to tell them that we were already working with someone or that we were not interested. I even told them several times to remove me from their call list. Still, they would call me multiple times a day, during work and meeting hours, often 3 or 4 times, back to back, in the same couple of minutes. When I did answer, if there were times that I couldnt hear them or it was the second, third or fourth time they called, they would get an attitude with me and hang up on me. Ive answered their calls multiple times in the morning, when driving my kids to school, and couldnt understand them on bluetooth, or they couldnt hear me, and I told them that it would be a better time to talk in 15 or 20 minutes, and they insulted me and hung up, or said something like ("oh but i know you can hear me and i know you can talk, so stop wasting my time") when they called me...and i said id call them back. Im confused if they want business or not. Ultimately, i would not want to go into business with a company whose representatives are sensitive to the point of vast unprofessionalism and entitlement, especially regarding financial issues. I would rather an adult handle these aspects of my life, and not teenagers, or those who act as such, professionally. There are so many other companies that do what they do, with much more trust and professionalism. They are not making themselves competetive by insulting clients when they cant understand/hear your representitives....and especially when they are hanging up on clients when we are calling back to say they missed a call, and asking what the call was all about. Sounds very similar to a company trying to scam you.